As a Public Service provider one of the most critical aspects of our operations is managing and controlling risk. Sound risk management is in fact, a key ingredient of the Trust strategy for continued growth and therefore one of our core competencies. We rely upon a strong risk management framework to ensure that we achieve an appropriate balance between risk and return and to secure and preserve the trust and confidence of Service Users, Commissioners and Regulators. The Trust policy portfolio reflects the range of policies and Trust-wide procedures which have been agreed and implemented in the organisation.
15.01 - Reporting of Accidents, Untoward Incidents and Near Miss Situations Policy and Procedure
15.02 - Clinical Audit Policy and Procedure
15.03 - Learning From Experience
15.04 - Claims Management Policy
15.05 - Complaints Policy and Procedure
15.06 - Reporting, Management & Investigation of Serious Untoward Incidents (Clinical and Non-Clincial)
15.07 - Management of External Agency Visits, Inspections and Accreditation (WITHHELD FROM PUBLIC DISCLOSURE)
15.08 - Safety Alert Broadcast System Policy
15.09 - Clinical Audit Procedure for Suicides & Unexpected Deaths
15.10 - Management of Service Level Agreements
15.11 - Being Open when Patients are Harmed
15.12 - Environmental Policy
15.13 - Use of Mobile Phones & Web/Internet Enabled Devices in Clinical/Ward Areas
