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NHS Trust - Nottinghamshire Healthcare
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Patient Advice and Liaison Service (PALS)

What is PALS?

PALS can help when you have questions, concerns or need help and advice about Nottinghamshire Healthcare NHS Trust. 

The Trust is committed to improving services in a patient focused way and PALS is a route for people to make their views heard.

If you have any comments about what works well in the Trust or you have received service which you feel could be improved upon, please let us know.

If you have concerns about the treatment of a relative or friend or are looking for advice, PALS is here for you.

PALS works with other Trust teams and outside agencies to resolve concerns and provide support for patients, their carers and relatives.

PALS is a confidential service and people can remain anonymous if they choose to do so.

For full details of PALS, go to the bottom of this page and click on the 'PALS Leaflet' icon to open up a PDF copy of our PALS leaflet.

Contact PALS

Our PALS Officer can be contacted on 0800 015 3367 between 9am and 5pm.  For out of hours there is an answer machine.

PALS can also be contacted via e-mail at PALS@nottshc.nhs.uk or using the comment cards and PALS boxes located on most wards and in clinic reception areas.

Should you wish to write to PALS, the address is:

PALS

Duncan Macmillan House

Porchester Road,

Nottingham

NG3 6AA

Alternatively you can complete an online PALS enquiry form.

Patient Advice and Liaison Service (PALS) Leaflet
Patient Advice and Liaison Service (PALS) Leaflet - [894 KB] For information, advice, comments and concerns about NHS services