Service changes and visiting during the COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.



Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.

You can read some general  NHS guidance on visiting healthcare inpatient settings.pdf [pdf] 89KB

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.

Primary Mental Health Team

The Primary Mental Health (PMH) Team does not work directly with young people and parents/carers. Instead the team works with ‘universal services’, such as GPs and school health teams and schools.

The team works with and supports practitioners working with children, young people and their families in relation to emotional health and wellbeing. The team provides training and consultation to empower and support practitioners to extend their range of skills and knowledge in mental health difficulties, to ensure that children and young people’s needs are met within the appropriate service.

The team members are multi-disciplinary, qualified professionals with experience of working with children and young people in the area of emotional/mental health. Their purpose is to:

  • Promote, protect and improve children and young people’s mental health and wellbeing
  • Promote resilience, prevention and early intervention
  • Improve access to effective support
  • Care for the most vulnerable
  • Develop the workforce

Service opening hours

Monday - Friday 9am - 5pm

Accessing our service

The professionals that the team support are GPs, school health teams and schools. The team does not work directly with young people and parents/carers. The contact details for professionals only are:


South Community (Broxtowe, Gedling and Rushcliffe)

Base: Pebble Bridge, Hopewood
Tel: 0115 844 0500


North Community (Newark, Sherwood and Bassetlaw)

Base: Northgate
Tel: 0115 854 2217


West Community (Mansfield and Ashfield)

Base: Lindsay Close
Tel: 0115 956 0866 


General contacts

Primary Mental Health Team Secretary
Based at Pebble Bridge. Tel: 0115 844 0500

Training and Primary Mental Health Team Lead - Beckey Berney
Based at Lindsay Close, Tel: 07468710183

Contact and find us


Pebble Bridge
Foster Drive


3-5 Lindsay Close
NG18 5TF


65 Northgate
NG24 1HD

Main tel: 0115 854 2270



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