Service changes and visiting during the COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.



Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.

You can read some general  NHS guidance on visiting healthcare inpatient settings.pdf [pdf] 89KB

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.

Nottinghamshire County - Carers Support

Nottingham City - Carers Support

City Carer Support Service

The City Carer Support Service is here to support you if you take care of someone who is receiving care from adult mental health services. Support workers Jude and Emma provide an opportunity for people to talk, be listened to and understood. 

To find out how this service can help you, please visit the City Carer Support Service page.

Need support with your own mental health?

It can be easy to forget about your own mental health when you're caring for someone, but it's important to look after yourself too. If you're struggling with issues such as depression, anxiety or stress, our Let's Talk-Wellbeing service may be able to help.

Information for carers of people in secure hospital care

This booklet has been put together by researchers and clinicians at the Institute of Mental Health and carers with experience in secure care.



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