Support and information
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Service changes and visiting during the COVID-19 pandemic
During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.
Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.
Visiting
Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.
You can read some general NHS guidance on visiting healthcare inpatient settings.pdf [pdf] 89KB
If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis
For other medical advice and support contact your GP or visit NHS 111
Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.
Help and support in Nottingham City 
- Carers' support from Nottingham City Council.
- Carers Hub
- HUB - Do you need an EMAIL befriending volunteer
- HUB - Do you need a TELEPHONE befriending volunteer
- Rainbow Parents Carers Forum
Help and support in Nottinghamshire County
- Carers support from Nottinghamshire County Council
- Download the Nottinghamshire County Council Carers Booklet [pdf] 2MB
- Carers Hub
- HUB - Do you need an EMAIL befriending volunteer
- HUB - Do you need a TELEPHONE befriending volunteer
- Visit the Nottinghamshire Help Yourself website to download the Carers Information Pack
- Carers UK Looking After Someone - This guide may also be useful and is designed to outline the support available and your rights as a carer.
- Carer support from the Carers’ Council
- Rainbow Parents Carers Forum
Working age demential peer support information for patients and carers.
Nottinghamshire County - Carers Support
Nottingham City - Carers Support
Information from the Trust
- Newsletter - Supporting Carers during Coronavirus COVID-19 Pandemic (Issue 1, April 2020)
- COVID-19 update from the Involvement, Experience and Volunteering Team
- Read the latest blog posts from the Involvement, Experience and Volunteering Team
- Quick Guide for Carers Family Friends.pdf[pdf] 187KB
- Information for carers of patients at Rampton Hospital
City Carer Support Service
The City Carer Support Service is here to support you if you take care of someone who is receiving care from adult mental health services. Support workers Jude and Emma provide an opportunity for people to talk, be listened to and understood.
To find out how this service can help you, please visit the City Carer Support Service page.
Need support with your own mental health?
It can be easy to forget about your own mental health when you're caring for someone, but it's important to look after yourself too. If you're struggling with issues such as depression, anxiety or stress, our Let's Talk-Wellbeing service may be able to help.
Information for carers of people in secure hospital care
This booklet has been put together by researchers and clinicians at the Institute of Mental Health and carers with experience in secure care.
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