Service changes and visiting during the COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.



Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.

You can read some general  NHS guidance on visiting healthcare inpatient settings.pdf [pdf] 89KB

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.

Contact and find us

Each Healthy Family Team works within a geographical area. These areas are based around local populations with the same boundaries as our children's centres and include the relevant 'families of schools'.



Text: 07520 619919

The Healthy Family Teams’ confidential texting service to provide parents and carers advice around feeding, child development, parenting advice and support, emotional health and wellbeing, behaviour difficulties and family health.


Chat Health

Text: 07507 329952

This is a confidential texting service for 11 to 19-year-olds in Nottinghamshire Healthcare NHS Trust. The ChatHealth text service is an easy way for young people to confidentially ask for help about a range of issues. They can also find out how to access other local services including emotional support or sexual health services.


Advice Line

Tel: 0300 123 5436

A ‘single point of access’ Advice Line for parents, carers and healthcare professionals who want to speak to the Healthy Family Team for advice or support, covering the 0-19 years age range. It operates Monday to Friday, from 9am to 4.30pm.


Out of hours

If you need urgent advice about your child or young person's health out of office hours please call NHS 111 or your GP practice.

If you have concerns for the wellbeing or safety of a child contact the Multi-Agency Safeguarding Hub (MASH) on 0300 500 8090.


Health for Under 5s

A website for healthy happy early years with support from trusted NHS professionals, covering all topics from pregnancy right through to pre-school. It offers details on support, advice, events and services in Nottinghamshire.


Health for Kids

Health for Kids is a health promotion website offering information in a fun and interactive way for primary school children, parents/carers and teachers. The website offers local news on upcoming events, campaigns, blogs, articles and useful information about services available to children within Nottinghamshire.


Health for Teens

Health for Teens offers health and wellbeing advice and information to young people aged 11-19, promoting a healthy body and mind. It offers a new and different way for young people to learn about their health.



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