Help in a crisis during Coronavirus COVID-19 pandemic

During this COVID-19 pandemic there may have to be changes in the way some of our services work. Please contact the service directly to check how services are being delivered and follow their advice.

The national suspension on visiting inpatient areas has been lifted. Please contact the ward you wish to visit in advance for guidance and instructions for a safe visit. 

If you need help in a mental health crisis during Coronavirus pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe blood loss, serious burns, suspected stroke.

Leicestershire County and Rutland

Leicestershire and Rutland logo

Please note we are still open and working however due to the COVID-19 situation our therapy delivery model has changed to either telephone or online. We are currently piloting video conferencing too and hope this will be available for many patients within a couple of weeks.

How to refer 

You may be eligible for help if you are aged 16 or over and registered with a GP practice in Leicestershire County or Rutland. You can contact your GP who may arrange a referral to Let's Talk-Wellbeing, alternatively you can self-refer by one of the options below. Please note referrals should be made online wherever possible. However you can call if you prefer, number below.

  • Online self referral - you can self refer by completing the online form (Opens in a new window). This form is hosted and managed by Mayden. Please read their Privacy Policy to find out more about how your information is used and stored and how you can contact them.
  • Email to contact someone who can take your details and arrange an appointment for you. We offer clinics in many places across Leicestershire and Rutland, please state where you would prefer to be seen.
  • Download, print and complete the self referral form (in the leaflet below) for the Leicestershire and Rutland Let's Talk-Wellbeing Service and post to:

          Let's Talk–Wellbeing
          Bank Court, Weldon Road
          LE11 5RF

What will happen once I have been referred?

Once we receive your referral we will contact you with information about your first appointment.

The first appointment is generally completed on the phone, and your Let's Talk-Wellbeing therapist will work with you to understand what the problem is and to agree the next steps. Together, you and your therapist will plan a programme of support and self-help activities that match your individual need.


Where can I find out more?

View our leaflet: Let's Talk - Wellbeing Leicester County & Rutland Leaflet.pdf[pdf] 692KB


Leaflets in other languages

Leaflets are available in other languages and formats on request to the service.

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