Help in a crisis and visiting information during the COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.



Contact the ward you wish to visit in advance for guidance and instructions for a safe visit. 

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.

Playing and reading

Play face to faceLittle boy with toys

Playing face to face at your child’s level will really help them focus on your face, which helps them learn to talk.

Play helps babies to learn about themselves and the world around them. It is an important way to develop early communication and social skills.

It doesn’t have to involve toys. Young babies enjoy physical play such as gentle tickling, bouncing or counting fingers and toes. They also like simple and repetitive games such as 'clap hands' and 'hidey-boo'.

Even if your child or baby is very young, talk to them when you are playing together or when you are out and about. You can tell them the names of things, actions and people you see. For example, saying “look at the bus”, “it’s raining” or “oh no, we’re going to get wet!”.

Talking at meal times and when out shopping are also good opportunities for children to learn new words and phrases.


Look at books together

By reading together you are not just teaching your child to read. Sharing books is a great way to help your child’s talking. Why not make books part of your everyday routine?

Babies enjoy books from a very young age. In the early stages adults don’t need to read the whole story or turn every page. Just talk about the pictures that your baby is interested in. Babies enjoy bright coloured books with different shapes and textures, photographs or lifelike illustrations with simple, repetitive text.

If you can, be face-to-face with your child so you can see what they are interested in and they can see your face when you are talking about the story.

Sharing books is an ideal opportunity to have some quiet, one-to-one time with different family members. Turn off TV, music, phones and other background distractions to help your child listen and pay attention.

In familiar stories leave a gap in the sentence so your child can fill it. e.g. “I’ll huff and I’ll…” As your child gets older, encourage turn-taking by taking turns to turn the pages or retell the story.

You can use a book in different ways, such as drawing pictures, making a collage, acting it out, or talking about the feelings of the characters.

Be slow and clear when you are talking. Don’t be afraid to use a sing-song or funny voice when acting out the voices of the characters.

You can view our tips leaflet on this here [pdf] 5MB

Why not visit your local library to change books regularly? Speak to your health visitor about free books you are entitled to.




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