Help in a crisis during Coronavirus COVID-19 pandemic

During this COVID-19 pandemic there may have to be changes in the way some of our services work. Please contact the service directly to check how services are being delivered and follow their advice.

Outside of office hours please contact your GP service or visit NHS 111.

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe blood loss, serious burns, suspected stroke.

Maintain your first langauge

Keep your language alive by talking to your child in your first language. It’s good to grow up bilingual. It will help your child’s learning. 

Be proud of who you are. Your first language is part of your identity. Your child needs it to talk to friends and family.

Speaking well in their own first language helps children learn other languages.


At home

  • Talk to your baby in your first language. Let the children learn English from English speakers and their first language from you. That way, they have the best model for each language.
  • Share books with your baby or child. You can talk about the pictures in your first language and retell the story using the pictures. Borrow dual language books from your local library.
  • Sing to your baby or child in your first language.


When your child starts at a nursery, school or Children’s Centre

  • Share some useful words with the staff. These would include words such as ‘toilet’, ‘hungry’ and ‘drink’. You can also offer to help staff translate other useful words.
  • Talk to staff about what your child likes to do at home.

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