Help in a crisis and visiting information during the COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.



Contact the ward you wish to visit in advance for guidance and instructions for a safe visit. 

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.

Maintain your first langauge

Keep your language alive by talking to your child in your first language. It’s good to grow up bilingual. It will help your child’s learning. 

Be proud of who you are. Your first language is part of your identity. Your child needs it to talk to friends and family.

Speaking well in their own first language helps children learn other languages.


At home

  • Talk to your baby in your first language. Let the children learn English from English speakers and their first language from you. That way, they have the best model for each language.
  • Share books with your baby or child. You can talk about the pictures in your first language and retell the story using the pictures. Borrow dual language books from your local library.
  • Sing to your baby or child in your first language.


When your child starts at a nursery, school or Children’s Centre

  • Share some useful words with the staff. These would include words such as ‘toilet’, ‘hungry’ and ‘drink’. You can also offer to help staff translate other useful words.
  • Talk to staff about what your child likes to do at home.




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