Help in a crisis during Coronavirus COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.

Visiting: Contact the ward you wish to visit in advance for guidance and instructions for a safe visit. 

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.

Meet the team

Dr Katina AnagnostakisName: Dr Katina Anagnostakis
Position: Clinical Lead
Location: Duncan Macmillan House, Porchester Road, Nottingham NG3 6AA
Telephone: 0115 969 1300 x10157


Dr Anagnostakis joins the New Care Model team on a part time basis from St Andrew's Healthcare where she works as a consultant forensic psychiatrist.  Her clinical focus has been in adult forensic mental health services, especially where this is complex co-morbidity with personality disorder.  She is actively involved in clinical research and has held senior leadership roles in medical education, medical regulation and with the Royal College of Psychiatrists.  She has a record of fostering a creative learning culture to drive quality improvement and innovation.



Claire HolmesName: Claire Holmes
Position: Programme Lead
Location: Duncan Macmillan House, Porchester Road, Nottingham NG3 6AA
Telephone: 0115 969 1300  x 16238


Claire Holmes is the Programme Lead for the East Midlands New Care Model and has been in post since August 2018 when the Programme was established. Claire has led a number of large scale mental health transformation and service development programmes as well as worked in senior operational management roles over recent years for a range of NHS organisations. She is a qualified social worker by profession with a strong interest in integrated health and social care as well as systems working.


Vicki WatsonName: Vicki Watson
Position: Programme Officer
Location: Duncan Macmillan House, Porchester Road, Nottingham NG3 6AA
Telephone: 0115 969 1300 x13064


Vicki Watson joined the Trust in 2008 as a staff nurse at Arnold Lodge, working in the Personality Disorder Services, becoming a team leader in 2011.  Vicki then joined Lister Ward at The Wells Road Centre when it opened in 2012, and has been the ward manger there since 2014.  Vicki is on a secondment posting with the New Care Model team and will lead the Transforming Care Task and Finish Group. 




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