Service changes and visiting during the COVID-19 pandemic
During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.
Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.
Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.
You can read some general NHS guidance on visiting healthcare inpatient settings.pdf [pdf] 89KB
If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis
For other medical advice and support contact your GP or visit NHS 111
Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.
The Nottinghamshire Mental Health Helpline is available 9am-11pm 7 days a week for anyone who needs emotional support or information about what help is available locally for people struggling with their mental health.
Anyone living in Nottinghamshire can use the service. A team of supportive mental health workers are on hand to provide information and advice e.g. techniques that people can use to manage anxiety. They will also be able to direct people to other services where needed. The helpline website also includes useful information about a range of common mental health issues such as anxiety and low mood and how to promote feelings of wellbeing.
Professionals are also welcome to call the helpline for advice on working with patients with mental health issues.
The helpline number is 0300 555 0730.
For more information and mental health resources visit https://www.turning-point.co.uk/nottingham-helpline.
The helpline is delivered on behalf of Nottinghamshire Healthcare by Turning Point, a national social enterprise, which has provided specialist mental health services on behalf of the NHS in Nottinghamshire for over 30 years including a residential crisis service and also transitional residential support for people following a stay on a mental health ward.