Help in a crisis during Coronavirus COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.

Visiting: Contact the ward you wish to visit in advance for guidance and instructions for a safe visit. 

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.

Our response to the CQC rating

In May 2019 the Trust was found by the CQC to be providing services that require improvement, but retained good ratings for effectiveness and the caring attitude of its staff.

This announcement followed an intensive five day inspection of the Trust’s services when inspectors from the Care Quality Commission (CQC) came to the Trust’s sites in and around Nottinghamshire to check whether the Trust provided services that were caring, responsive, safe, effective and well led.

Dr John Brewin is Chief Executive of Nottinghamshire Healthcare:

“I am disappointed, but not surprised that the Trust was rated as Requires Improvement. We accept the overall verdict of the inspection team; that we need to improve in every domain. The only domains where we have maintained our Good rating is in caring and effectiveness, which is reassuring but we all need to do more. This is never a great position to be in but I think we need to learn from this feedback and focus our attention on where we can add most value and not only improve patient care but also the employment experience of our staff. We say we want Nottinghamshire Healthcare to be a great place to work, but that is not the experience of many of our staff and we need to change that.

“We will learn from the recommendations made by the CQC and value the focus they have given to some areas of outstanding good practice in our services. I am convinced that we should be confident about the future. There are great staff and services in the Trust – we need to work to harness that passion and commitment to make sure that we turn things around for the sake of our patients, service users and carers. “

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