Understanding acronyms, jargon, care clusters and support service locations

For someone who has never worked within the NHS, or within a mental health setting before, it can be very useful to quickly become familiar with certain acronyms, jargon, care clusters and support service locations in order to keep up with ‘clinical’ talk, reading through notes and preparing for the comings and goings of the people that use your services.
The following pages list commonly used acronyms, jargon, all care clusters, and common support service sites. There is also space for you to add anymore you come across. 



Admin (Administration team)

They are the glue that hold the NHS together, they know the ins and outs of the system. 

AMH (Adult Mental Health)

AMH is sometimes called secondary care, which means that it is specialised and usually only available to people who are referred by a GP or other health/social care professionals.

AMHP (Approved Mental Health Practitioner)

APPROVED MENTAL HEALTH PRACTITIONER - AMHPs are mental health professionals who have been approved by a local social services authority to carry out certain duties under the Mental Health Act. They might be social workers, nurses, occupational therapists etc.

AO (Assertive Outreach)

Assertive Outreach Teams are part of secondary mental health services and are usually attached to the Local Mental Health Teams (LMHT – see below). They work with people who are 18 to 65 years old who have particularly complex needs and need more intensive support to work with services.

ASD (Autism Spectrum Disorder)

Autistic Spectrum Disorder (ASD) is a term used to describe a number of difficulties and behaviours which affect the way in which a group of people understand and react to the world around them.


BFT (Behavioural Family Therapy)

BFT is an evidence based, effective and practical skills based approach in which the service user, mental health worker and the family work collaboratively together.



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