Family and carer support

Rampton Hospital Carers' Mosaic

The Family Support Team (FST) is part of the Social Care Service. The team provides advice and support to any family member, friend or carer of a patient at Rampton Hospital. The team is responsible for the Visitors Centre, organising carers events, and supporting child visits.  

How the Family Support Team can help you:

  • Provide you with general information about the Hospital
  • Send information to you about carer related issues and carers days
  • Provide relevant forms, such as travel claim and food authorisation forms
  • Arrange overnight accommodation at the Visitors Centre and provide information on hotel and bed and breakfast facilities in the locality
  • Provide a drop-in facility at the Visitors Centre - a space for carers to spend time in between visits or for people waiting for someone whilst they visit
  • Assist you with the food authorisation process
  • Assist with travel claim queries
  • Support carers in looking at transport options from their locality
  • Support and escort children when visiting the Hospital
  • Meet carers at the Hospital reception area who require extra support. Supporting carers through the security process and escorting you to the ward, even to sit in on a visit if you feel it is beneficial
  • Generally if you have a query or issue and are looking for an answer or help we will endeavor to do what we can for you. We also make a good cup of tea/coffee and are happy to just be there and chat!

If you require any information on the above please contact the Family Support Team. Tel: 01777 247571  Email: Rampton.VisitorsCentre@nottshc.nhs.uk

You can find out more about Rampton Hospital and visiting a friend or relative in this film

Purple swirl with mosaic flower

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