See and share feedback

We understand that services which listen to and act on feedback are better at meeting people’s needs and helping people to recover.

We are committed to listening and responding to the experiences of patients, service users and carers. Your comments help us to improve our services for everyone.

We publish as much feedback as we can (ensuring the person who shared the feedback, and the patient if that’s a different person, remain anonymous). We think it is right to be honest about the experiences people have when they are cared for, or have a loved one cared for, by our services.

We have a dedicated feedback website called Your Feedback Matters, where you can see feedback shared by other people, and share your own.

You can share your feedback with us in a range of ways: 

Your Feedback Matters

Answer the survey on our dedicated feedback website and see how feedback is being used to improve care.

Care Opinion

Share your story on the national NHS feedback website or read other people’s stories.

Complaints and the Patient Advice and Liaison Service (PALS)

Get advice about your treatment or the treatment of a relative or friend.

Use your lived experience

Help us to improve care by sharing your experiences and volunteering your time and views.

 

 

Feedback on our services

cartoon people We want to find out what people think about our services. Leave or view feedback here.