See and share feedback
We understand that services which listen to and act on feedback are better at meeting people’s needs and helping people to recover.
We are committed to listening and responding to the experiences of patients, service users and carers. Your comments help us to improve our services for everyone.
We publish as much feedback as we can (ensuring the person who shared the feedback, and the patient if that’s a different person, remain anonymous). We think it is right to be honest about the experiences people have when they are cared for, or have a loved one cared for, by our services.
We have a dedicated feedback website called Your Feedback Matters, where you can see feedback shared by other people, and share your own.
You can share your feedback with us in a range of ways:
Answer the survey on our dedicated feedback website and see how feedback is being used to improve care.
Share your story on the national NHS feedback website or read other people’s stories.
Get advice about your treatment or the treatment of a relative or friend.
Help us to improve care by sharing your experiences and volunteering your time and views.