Amber ward team has faced a change in management, outbreaks and managing acute dementia patients during a global pandemic. This has been an incredibly difficult period and at times I have no doubt the team felt exhausted. Yet despite this since coming into post in January I have seen a team establish clear foundations built on an open staff culture, drive to improve patient care, and fully embody empathetic treatment of our patients. Even now we are currently experiencing a high acuity of patient care, yet the team choose to galvanise and face this challenge head on together.
I personally cannot thank each individual enough for their constant effort in building a caring culture for each other and patients over the last 6 months, especially when facing the extreme challenges that have come their way.
Amber Ward Manager