Service changes and visiting during the COVID-19 pandemic
During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.
Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.
Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.
You can read some general NHS guidance on visiting healthcare inpatient settings.pdf [pdf] 89KB
If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis
For other medical advice and support contact your GP or visit NHS 111
Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.
You will need to book your visit to Wathwood Hospital at least 24 hours in advance though the relevant ward/service.
Children and young people under the age of 18 are unable to visit without prior authorisation. The process of obtaining authorisation for a child or young person to visit will be explained on request.
Social visits can take place on any day of the week.
- Monday to Friday, 6pm to 8pm.
- Saturday and Sunday. 3pm to 5pm.
Visits outside of these times can be arranged on request.
Professional visits must be requested in advance. Usually they cannot take place between 12.00 noon – 2pm and 5pm – 6pm or after 8pm due to protected time for patients.
All visitors are required to report to the Main Reception.
Professional and social visitors must provide two forms of ID; one should be photo ID. All visitors will require registration on the Hospital visitors' database.
Due to the secure environment of Wathwood Hospital and the need to maintain the safety of everyone, certain items will not be allowed into the clinical area.
Lockers are available in the reception foyer to hold any restricted items; for example, mobile phones, cigarettes and lighters.