Flexible, Assertive Community Treatment (FACT Team)
The Flexible Assertive Community Team is a community mental health team. We provide care and treatment for adults who experience enduring mental health difficulties.
We help clients with their recovery. This includes individual support such as nurse led clinics, medical outpatients, short term skills led clinics, groups, therapies and family interventions. We work with nurses, occupational therapists, supports workers and psychologists.
We can refer clients to other services for extra support. This may be alongside the support we offer.
We also have a duty team that any client can access within working hours. The duty team offer crisis support and treatment as well as home treatment.
Our team has a carers' support group which meet regularly. Please speak to a member of the team if you would like more information about the group.
Service opening hours
Monday to Friday 9am to 5pm.
For help in a crisis outside of these hours, please contact Mansfield and Ashfield CRHT on 0115 956 0860.
Accessing our service
Service users in mental health crisis who are being treated by other adult mental health services can contact the service directly to discuss self-referral on 0300 300 0131.
Service users who have been seen by the team within the last six months and are experiencing a mental health crisis can contact the service to discuss self-referral on 0300 300 0131.
Service users who do not meet either of the above criteria and are in mental health crisis can be referred to the service by their GP or another mental health professional in Newark and Sherwood. Referrals can be made by calling the duty desk on 0300 300 0131.
65 Northgate, Newark-on-Trent, Nottinghamshire, NG24 1EZ
Telephone: 0115 969 1300 Extension: 12016
Alternative number: 0300 300 0131
Fax: 01636 605 262
Information for health professionals
Referral to the non-crisis part of the FACT service can be made by writing to the FACT single point of access using the address above.
To discuss or make a referral to the crisis part of the FACT service, please contact the team duty worker on 0300 300 0131 who will take the referral details over the telephone. If your call is after 5pm or at the weekend please contact Mansfield and Ashfield CRHT on 0115 956 0860.
Tracey Houghton Telephone: 0115 969 1300 Extension: 12016
Fax: 01636 605262
Service commissioned by
Newark and Sherwood Clinical Commissioning Groups