Accessibility statement

This statement applies to content published on the following websites:

These websites are run by Nottinghamshire Healthcare NHS Foundation Trust and are designed to be used by as many people as possible. You should be able to:

  • zoom in up to 400% without problems
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • use most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also making the website text as simple as possible to understand.


Other languages

Visitors to our site who wish to access information in other languages may wish to use the website translation tool built into their browser of choice.


How accessible this website is

We know some parts of this website are not fully accessible. For example:

  • some pages and document attachments are not clearly written
  • some tables do not have row headers
  • some heading elements are not consistent
  • some images do not have good alternative text
  • many documents are in PDF format some of which are not accessible to WCAG 2.1 standard.


Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Tel: 0115 671 4610

We’ll consider your request and get back to you in 10 working days.


Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements please email: with details of the issue(s) you have found.


How to request content in an accessible format

If you need information in a different format visit our contact us page or email and tell us:

  • the web address (URL) of the content
  • your name and email address
  • the format you need, for example, audio CD, braille, BSL or large print, accessible PDF
  • you may wish to use the ‘Rate this page or report a problem’ web form available at the bottom of all pages to request content in an accessible format


Enforcement procedure

If you contact us with a complaint and you’re not happy with our response contact the Equality Advisory and Support Service (EASS).

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).


Technical information about this website’s accessibility

Nottinghamshire Healthcare NHS Foundation Trust is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.


Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The following are within scope of the regulations and fall short of their requirements.


Non-accessible content - non compliance with regulations

The content listed below is non-accessible for the following reasons.

  • PDF documents that have been published since September 2018 that are not compliant to the Web Content Accessibility Guidelines version 2.1 AA standard. For example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).
  • Images on pages do not always have suitable alternative text and some have incomplete text. This fails WCAG 1.1.1A success criterion (Non-text Content).
  • Videos on pages do not always have suitable captions and audio description. This fails WCAG 2.1A success criteria 1.2.2 (Captions (Pre-recorded)).


Disproportionate burden

The Disproportionate burden assessment for PDF documents page details where we have assessed the cost required to make these PDFs accessible to WCAG 2.1 standard. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations.


What we’re doing to improve accessibility

  • We have developed and launched a way to convert PDF files to HTML. All new and some historic board paper, patient information etc. will be presented in HTML format with the option to generate a printable PDF version if required - Launch April 2023.
  • We are actively reviewing the 'alt text' behind all the images across our sites to ensure we offer more useful descriptions - Completion expected September 2023.
  • We are checked the readability of our pages and re-writing information when needed to make it more easily understood - Completion expected September 2023.


How we tested this website

On 13 July 2023 we used a third party company to carry out manual and automated accessibility audits against level A and AA of the Web Content Accessibility Guidelines version 2.1.

This website undergoes quarterly manual and automated testing against these guidelines using, among other tools, Wave Evaluation Tool.

The quarterly report is reviewed by the website development team, with any actions taken and prioritised into our future work. We aim to fix all high priority issues within one week of them being identified.


Preparation of the statement

This statement was prepared on 9 September 2020. It was last reviewed on 8 August 2023.

This website was last tested on 7 August 2023. The test was carried out by Government Digital Services, Cabinet Office.



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