Help in a crisis during Coronavirus COVID-19 pandemic
During this COVID-19 pandemic there may have to be changes in the way some of our services work. Please contact the service directly to check how services are being delivered and follow their advice.
The national suspension on visiting inpatient areas has been lifted. Please contact the ward you wish to visit in advance for guidance and instructions for a safe visit.
If you need help in a mental health crisis during Coronavirus pandemic outside office hours please contact our crisis team: Help in a crisis
For other medical advice and support contact your your GP or visit NHS 111
Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe blood loss, serious burns, suspected stroke.
What information do we collect?
We collect certain data or information when you use www.nottinghamshirehealthcare.nhs.uk including:
- Your IP address including information about which browser you used, traffic data, weblogs and geographical location. This information is processed in a way which does not identify individuals
- If you complete one of our web forms, your data will be stored and processed in order to help you with your enquiry. More detailed information about this is available alongside each form
Email newsletters and notifications
The Trust uses an email marketing tool called Granicus to create and manage email marketing campaigns managed within the Trust. Granicus collects personally identifiable information about you to the extent you specifically provide it to them. This includes, for example, the information you provide when you register to receive subscriptions or notices. In this instance this includes your email address. No other personal information is asked for or stored by Granicus.
Granicus store your email address and email preferences within the United States and follow standard ISO 27001. ISO 27001 is an international standard for information security. More information about ISO 27001 can be found by clicking here.
You can unsubscribe from any email lists by contacting the Trust using any of the details available on this page: Contact us.
Information you put into forms on this website will be stored securely only for as long as it is needed to help with your enquiry. More detailed information about this is available alongside each form.
Our website is provided by VerseOne who will securely store information contained within it. You can view VerseOne's confidentiality policy here.
We may use both session cookies and persistent cookies on the website. We will use the session cookies to keep track of you while you navigate the website. We will use the persistent cookies to enable our website to recognise you when you visit.
Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
If you want to block cookies, you can use a universal cookie blocker such as the Google Analytics opt-out.
Data Protection Officer
The nominated Data Protection Officer is Andrew Haw. Andrew can be contacted on DPOenquiries@nottshc.nhs.uk.
General Data Protection Regulation (GDPR)
Under the GDPR, we have a legal duty to protect any information we collect from you. We use leading technologies and encryption software to safeguard your data and keep strict security standards to prevent any unauthorised access to it.
Changes to our policy
This site has security measures in place to protect the loss and alteration of information under our control.
Third party links
The Trust may provide access to information, products, or services offered on websites that are owned or operated by other organisations (“third party websites”).
While we do our best to provide you with helpful, trustworthy resources, The Trust cannot endorse, approve, or guarantee information, products, services, or recommendations provided at a third party website.
The Trust and your information
To find out more about how the Trust uses your information generally - not relating to this website - visit the your information page.
If you have any questions about these terms and conditions or the practices of this website, please email us at firstname.lastname@example.org.