Help in a crisis during Coronavirus COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.

Visiting: Contact the ward you wish to visit in advance for guidance and instructions for a safe visit. 

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.

  1. Home

  2. Patients and service users

    1. A-Z of services
      1. A
      2. Adult Attention Deficit Hyperactivity Disorder (ADHD) Clinic
      3. Adult Community Services
      4. Adult Community Services Integrated Care Team
      5. Alcohol Related Long Term Conditions Team
      6. Alexander House Locked Rehabilitation Service
      7. Arnold Lodge
      8. Ashfield Campus, Portland Pathways Recovery College
      9. Assertive Outreach Team
      10. B
      11. Bassetlaw Home Oxygen Service
      12. Bassetlaw Respiratory Matron Service
      13. Beacon Lodge
      14. Bracken House Rehabilitation Unit
      15. Breastfeeding and infant feeding support
        1. Useful information
        2. Happy Baby Corner
      16. Broxtowe Day Unit
      17. C
      18. C-Card
      19. CAMHS Paediatric Liaison Service
      20. Cardio-Respiratory Team
      21. The Centre for Trauma Resilience and Growth
        1. About the Centre
        2. Therapy
        3. Consultancy
        4. Training
        5. Research
        6. The Nottinghamshire Veterans' Service
      22. Cedar House Hospice
      23. Children in Care and Adoption
      24. The Children Looked After Team
      25. Children's Centres - Nottinghamshire Children and Families Partnership
      26. City Recovery Team
      27. Clinical Neuropsychology Team
      28. Clinical Psychology Service - Genito-urinary Medicine, Contraception and Sexual Health
      29. Children's Centre Services
      30. Community Children's Team - Bassetlaw
      31. Community Diabetes Nursing Service - Bassetlaw
      32. Community Children and Young People's Service
        1. Children's Nursing Services
        2. Children’s Physiotherapy and Occupational Therapy
        3. Children's Speech and Language Therapy
          1. Resources
          2. Support in Schools
        4. Community Training Team
      33. Community Forensic Intellectual and Developmental Disability Service (CFIDD)
      34. Community Forensic Service
      35. Community Intellectual Disability Nursing Team (CLDT)
      36. Community Mental Health Team (CMHT) for Older People
      37. Community Mental Health Teams (CMHT) for Adults
      38. Community Neurological Rehabilitation Centre
      39. Community Nursing Evening and Night Service
      40. Community Podiatry
      41. Community Rehabilitation Team (CRT)
      42. Community Stroke - South Nottingham County
      43. Community Therapy Team
      44. Continence Advisory Service
      45. Continence Prescribing Service
      46. COPD
      47. County Health Day Services
      48. Crisis Resolution and Home Treatment Team (CRHT)
      49. D
      50. Deaf Services
      51. Dementia Outreach Service (County)
      52. Department of Foot Health - Bassetlaw
      53. E
      54. Early Interventions in Psychosis (EIP)
      55. Eating Disorder Team
      56. Edwin House
      57. F
      58. Falls Prevention
      59. Family Nurse Partnership
      60. Flexible, Assertive Community Treatment (FACT Team)
      61. G
      62. Haven House
      63. Healthy Family Teams
        1. Parentline
        2. Contact and find us
        3. ChatHealth
        4. Information for health professional
      64. Heart Failure Services
      65. H
      66. Highbury
        1. Highbury inpatient areas
          1. Cassidy Section 136 Suite
          2. Cherry Ward
          3. Orion Unit
          4. Redwood 1 Ward (Male)
          5. Redwood 2 Ward (Female)
          6. Rowan 1 Ward
          7. Rowan 2 Ward
          8. Silver Birch Ward
          9. The Willows - Mental Health Intensive Care Unit
        2. City Carer Support Services
        3. Community Assessment Treatment (CATS) Team
        4. Epilepsy and Intellectual Disability Specialist Services
        5. Horizon Day Services
        6. Intellectual Disability Specialist Dieticians
        7. Speech and Language Therapy Service (Adult Intellectual Disabilities)
      67. Hopewood
        1. Child and Adolescent Mental Health Services (CAMHS)
          1. Community CAMHS
            1. CAMHS Children Looked After and Adoption Team
            2. CAMHS Crisis Resolution Home Treatment Team
            3. CAMHS Developmental Neuropsychiatry and Tourette’s Clinic
            4. CAMHS Eating Disorder Team
            5. CAMHS Intellectual Disability Team
            6. Head 2 Head Team
            7. Paediatric Liaison Team
            8. Primary Mental Health Team
          2. The Lookout Adolescent Unit
            1. Music Therapy
          3. Young people
          4. Parents and carers
            1. Support information during COVID-19 pandemic
            2. Support
          5. Professionals
            1. Referral criteria
          6. Self-referral
          7. CAMHS supporting LGBT+ young people
        2. Green Haven - Perinatal Services
      68. I
      69. Inpatient Services - Lings Bar Hospital
      70. Integrated Community Mental Health Team - Gedling and Hucknall
      71. Intensive Community Assessment and Treatment Team
      72. Intensive Recovery Intervention Service (IRIS)
      73. Primary Care Networks - Bassetlaw
      74. Intellectual and Developmental Disabilities Service
      75. John Eastwood Hospice
      76. J
      77. K
      78. Jasmine Section 136 Suite
      79. L
      80. Language for Life
        1. Top tips
        2. Look what I can do
          1. 0-6 months
          2. 12 months - 2.5 years
          3. 3 years - school age
        3. How you can help
          1. Talking Tuesday challenges
          2. Hungry Little Minds Campaign
          3. Playing and reading
          4. Sing songs and rhymes with me
          5. Listen and talk with me
          6. Switch off and talk
          7. Maintain your first language
          8. Limit the use of dummies
          9. Signs and symbols
          10. Dribbling
        4. Getting support
        5. Songs and rhymes
          1. Little Talkers
          2. Words
        6. Practitioner zone
          1. What do we mean by speech, language and communication?
          2. A year of communication
          3. Professional development
            1. The language lead role
            2. Language lead accreditation
            3. Early years practitioners
            4. Talking Together
          4. Links and resources
      81. Learning Disabilities Primary Care Liaison Team
      82. Learning Disability Liaison Team
      83. Learning Disability Acute Liaison Nurse - Bassetlaw
      84. Let's Talk-Wellbeing
        1. Support we offer
        2. Leicestershire & Rutland
        3. Nottingham City & County
        4. Leicester City
      85. Liaison and Diversion Service
      86. Local Mental Health Teams
        1. Future’s Positive
      87. Long Term Neurological Condition Team - Bassetlaw
      88. M
      89. Macmillan Nurse Service - Bassetlaw
      90. Macmillan Nurse Service - South Nottinghamshire
      91. Memory Assessment Service for Older People (MAS)
      92. Mental Health Intensive Recovery Service (MHIR) (City)
      93. Mental Health Liaison - Bassetlaw
      94. Millbrook Mental Health Unit
      95. Mindfulness Based Cognitive Therapy
      96. Mansfield Campus, Portland Pathways Recovery College
        1. College blog
      97. Musculoskeletal physiotherapy
      98. N
      99. Nottingham Centre for Mindfulness (NCM)
        1. What is Mindfulness?
        2. Mindfulness Based Cognitive Therapy Groups and Teachers
        3. Training with the Nottingham Centre for Mindfulness
        4. Training within Improving Access to Psychological Therapies (IAPT) services
        5. MBCT Trainees and Foundation Course Feedback
        6. MBCT supervision
        7. MBCT in the workplace
        8. Promoting and maintaining standards in mindfulness-based teaching and training: BAMBA
        9. Mindfulness retreats
        10. Resources
      100. Nottingham City Autism Service
        1. Information films
      101. Nottingham Recovery College
        1. Our courses
        2. Contact and find us
        3. Next Steps
        4. Stories of recovery
        5. Information for health professionals
        6. College blog
      102. Nottingham Recovery Network
      103. Nottinghamshire Mentalization Based Treatment (MBT) Service
      104. Nutrition and Dietetic Service
        1. DESMOND Programme for Type 2 diabetes
      105. O
      106. Occupational Therapy Learning Disabilities Team
      107. Oral Health Promotion Team
      108. Out of Hours Service - Bassetlaw
      109. P
      110. Parkside Day Services - Lings Bar Hospital
      111. The Nottingham Centre for Transgender Health
        1. Patient updates
        2. Appointments
        3. Services offered
          1. Intonation and Rhythm Exercises
        4. Frequently asked questions
        5. Meet the team
      112. Phlebotomy
      113. Podiatric Surgery
      114. Podiatry (Diabetes Foot Clinic)
      115. Primary Care Liaison Team - Newark
      116. Prospect House
      117. Pulmonary Rehab Community Services
      118. R
      119. Rampton Hospital
        1. High Secure Services at Rampton Hospital
        2. Visiting Rampton Hospital
          1. The Visitors Centre Rampton Hospital
          2. Visitors Guide: Films
          3. Child visiting
        3. Carers information
          1. Gifts and Patient Possessions
          2. The Family & Volunteer Support Service
          3. Social Visitor Events & Involvement
      120. Rapid Response Team - Retford Hospital
      121. Rapid Response Liaison Psychiatry (RRLP)
      122. Recovery Colleges
        1. Nottingham Recovery College
        2. Ashfield Campus, Portland Pathways Recovery College
        3. Mansfield Campus, Portland Pathways Recovery College
      123. Residential Intermediate Care - Retford Hospital
      124. Respiratory Service - Mansfield and Ashfield
      125. S
      126. Salaried Dental Service
      127. School Aged Immunisation Team
      128. Short Stay Reablement Unit
      129. Single Point of Referral - Bassetlaw
      130. Special School Nursing
      131. Specialist Physiotherapy Service - Intellectual Disabilities Services
      132. Step 4 Psychology Service
      133. Step 4 Psychotherapy Service
      134. Street Triage Service
      135. T
      136. The Health Shop
      137. The Wells Road Centre
      138. Thorneywood Mount Residential Unit
      139. Tissue Viability
      140. V
      141. W
      142. Ward B2 - Bassetlaw Hospital
      143. Wathwood Hospital
        1. Visiting Information
        2. The Farm Shop and Café
      144. Working Age Dementia Service
      145. Y
      146. Youth Offending Team Nursing Service
      147. Ward B1 - Bassetlaw Hospital
      148. Speech and Language Therapy (Adults)
      149. Prison Healthcare
    2. Your care
      1. Infection prevention and control
      2. Your information
      3. Care Programme Approach
      4. Mental Health Act
      5. Mental Capacity Act
      6. Recovery
        1. Peer support
      7. Self care
      8. Campaigns and projects
    3. Your feedback matters
      1. Care Opinion
    4. Patient and carer information leaflets
    5. Information about your mental health medicines
  3. Working with us

    1. Jobs
      1. Application Process
      2. Flexible Workforce
      3. Allied health professionals
      4. Mental health for older people
      5. Working at Rampton Hospital
        1. Why live near Rampton Hospital?
      6. Medical careers
    2. Developing You
    3. Careers at Notts HC
      1. Medical Careers
      2. Allied Health Professionals
      3. Nurses
      4. Psychological Professions
      5. Wider Healthcare Team
      6. Corporate Roles
    4. A Great Place to Work
    5. East Midlands Life
    6. Staff benefits
    7. Library and Knowledge Services
    8. Learning and Organisational Development
    9. Our Values and Behaviours
  4. Get involved

    1. Improving Nottinghamshire Healthcare Adult Mental Health Inpatient services
    2. Members' Bulletin
    3. See and share feedback
    4. Volunteer with us
    5. Use your lived experience
    6. Become a Member
    7. Involvement, experience and volunteering
      1. What is Involvement?
    8. Get involved in research
    9. Collaborative Working
      1. The Collaborative Service Change Network
      2. Tools for collaboration
  5. Contact us

    1. Advice and complaints
      1. Frequently asked questions
    2. Press and media
  6. Families and carers

    1. Support and information
      1. Carers' films
      2. Support groups
      3. Training
    2. How we work with you
      1. Safeguarding
  7. Mental health support

  8. Help in a crisis

  9. About us

    1. Losing It: Our Mental Health Emergency
      1. Episode 1 - Laura & Briena
      2. Episode 2 - Three Teenage Girls
      3. Episode 3 - Josh, Christopher & Zoe
      4. Episode 4 - Street Triage
    2. Vision, values and five year strategy
    3. Latest news
      1. Coronavirus (COVID-19)
        1. Working safely during COVID-19 - Protecting our service users, their carers and our staff
      2. Publications
        1. Positive
        2. Annual Reports
      3. IMPACT Provider Collaborative - Secure care services
        1. Meet the team
        2. Resources and information
        3. Co-production
          1. Co-production workshops
      4. Campaigns
      5. AGM/AMM
      6. OSCARS
        1. Previous winners
    4. How we are managed
      1. Board of Directors and meetings
        1. Board papers
      2. Financial information
        1. Payment Performance
        2. National Fraud Initiative
      3. How we are doing
      4. Safe staffing levels
      5. Trustwide Research and Development
    5. Council of Governors
      1. Meet your Governors
        1. Public Governors (Nottingham City)
        2. Staff Governors
      2. Become a Governor
      3. Council of Governors’ meetings
        1. Meeting Papers 2020
        2. Meeting papers 2019
        3. Meeting papers 2018
          1. October papers 2018
          2. July 2018
          3. April 2018
          4. January 2018
        4. Meeting papers 2017
          1. January 2017
          2. April 2017
          3. July 2017
          4. October 2017
      4. Contact a Governor
      5. Elections
      6. Governors' area
    6. Equality and diversity
      1. Equality and diversity reports
      2. Resources
      3. Equality impact assessments
      4. LGBT+ Allies
    7. Safeguarding
    8. Sustainability
    9. Freedom of information
      1. Publication scheme
        1. Who we are and what we do
          1. How we fit into the NHS structure
          2. Personnel
        2. What we spend and how we spend it
          1. Procurement
        3. The services we offer
        4. What are our priorities and how are we doing
        5. How we make decisions
        6. Policies and Procedures
        7. List and registers
      2. Make a freedom of information request
      3. Freedom of Information disclosure log
    10. Our response to the CQC rating
  10. Collaborative Partnerships

  11. Leaflets

  12. British Sign Language

  13. LTW Test Page

  14. Video Consultations

    1. Setting up your video consultation
    2. FAQs for patients and carers
  15. IMPACT East Midlands

    1. About us
      1. Our vision and values
      2. Structure and governance
      3. Meet the team
      4. Commissioning hub
    2. News and projects
      1. Single Point of Access
      2. Assertive Transitions Service (ATS)
      3. Women’s Blended Service
      4. Learning Disability and Autism
      5. Reducing inequalities
      6. Co-production
    3. Resources
    4. Contact us
  16. Phishing and scams

  17. Virtual Pride

    1. Pride Juke Box
    2. Reflections on Pride
  18. MS Teams Support (Digital Workplace)

  19. The Nottingham Centre for Transgender Health

  20. Mental health advice line

  21. Wathwood Hospital

    1. Make a referral
    2. Information for Carers
    3. Arranging a visit and visiting times
    4. Working with us
    5. Patient therapies and education
    6. Primary Healthcare
    7. Courtyard Café
    8. The Farm Shop
    9. Section 17 Restaurant

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