British Sign Language


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Nottinghamshire Healthcare has partnered with SignVideo to provide a Video Relay Service, so that Deaf people can independently communicate with the Trust in British Sign Language (BSL).

We are committed to ensuring that everyone who needs to contact our organisation can do so.

The SignVideo service allows users to make BSL interpreted video calls via their tablet, smartphone, computer, or laptop. 

A professionally qualified interpreter then relays the call in spoken English to a member of staff at the Trust in real time, using a video relay system. 

It’s easy to call Nottinghamshire Healthcare using SignVideo. Simply download the SignVideo app and find us on the BSL directory. Alternatively, you can click on one of the direct links from our website.

Connect to SignVideo via your chosen location below or download the SignVideo app.

Please use the above for all general and corporate services calls.

For a particular hospital or service then please see below.

Answers to some of the most frequently asked questions can be found here.

You acknowledge and agree that Nottinghamshire Healthcare NHS Foundation Trust assumes no responsibility for confidential or sensitive information shared with SignVideo during a call. SignVideo's Privacy Policy provides details of how they protect your information.

A full directory of all businesses and organisations using the SignVideo service can be found here.

Mental Health Helpline: accessible for the Deaf community and hard of hearing


We have made two films for people who use British Sign Language. The first one explains what we do. The second one tells you how to give us your feedback.

About Nottinghamshire Healthcare

How to give your feedback

If you would like to leave your feedback, go to the Care Opinion website.

Making a complaint

The Parliamentary and Health Service Ombudsman has made this film to explain how to make a complaint.



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