Service changes and visiting during the COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.



Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.

You can read some general  NHS guidance on visiting healthcare inpatient settings.pdf [pdf] 89KB

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.


There is a range of support available for parents and carers of children and young people using our services. This includes support groups and information sessions provided by some of our Child and Adolescent Mental Health (CAMHS) services and online resources.

Non-Violent Resistance (NVR) Parenting Programme

This programme helps parents regain their ability to parent in a calm and confident manner. It can help develop a support network to stop violent, destructive or risky behaviours both in and out of the home and can help to improve relationships between family members. Topics discussed include de-escalating conflict, increasing parental presence and taking a firm stand against unacceptable behaviour within the family. The programme consists of eight sessions, which last for two hours. We will offer this to you if we think it would be helpful.

Parent/carer of young people who self-harm information sessions

These information and support evenings provide an opportunity to meet with other parents and carers to share experiences and find out more about self-harm. The sessions are held every other month on a Tuesday at 6.30pm – 8.30pm at Hopewood, Foster Drive, Nottingham, NG5 3FL. For forthcoming dates and to book a place please speak to the CAMHS lead professional for your child or young person.

Online resources

Young Minds has a lot of useful information about children and young people’s mental health conditions and also the types of support available for parents or carers. They also provide a free, confidential online and telephone support service ‘Parents Helpline’

MindED for Families provides online advice and information to help parents and carers understand and identify early issues to best support their child or young person.

Carers’ information and assessment

We have lots of useful information for families and carers on our website, this includes the different help and support that is available and how to arrange for a carers’ assessment. Visit the families and carers support and information section.

Get involved

We are committed to involving people in our work and using their experiences and their views to improve our services and most importantly, improve people’s lives. Find out more about the different ways that you can get involved and help to influence our services.

Looking after your wellbeing

If you are concerned about your own mental health and wellbeing please speak to your GP or find out more about our Let’s Talk-Wellbeing service which may be able to provide support.



Rate this page or report a problem

Rate this page or report a problem

branding footer logo