Intensive Recovery Intervention Service (IRIS)

The service provides specialist assessment, active therapy, treatment, and the opportunity for recovery, for older people with a mental health problem.

The Intensive Recovery Intervention Service enables people to have the choice to live as independently as possible. We believe people experiencing mental health problems are entitled to the highest quality care.

The service is delivered in people's own homes and we make every effort to prevent unnecessary admission to hospital or residential care.

Accessing our services

The service provides support under the following eligibility criteria:

  • The patient must have a GP in the area the service is being delivered. 
  • Be aged 65 or over with mental health difficulties
  • The service also sees patients of any age with working age dementia
  • People living alone who are at risk of self-neglect or are a danger to themselves or others
  • People who live with their carers and are under extreme stress
  • People in secondary, respite and residential care who could return home given an intensive period of support


Service opening hours

The service is provided in patient's own homes between 7.00am to 10.00pm, 7 days a week, 365 days a year.


Contact us

The teams are located across the following areas:

Tel: 01777 862 379

Mansfield and Ashfield
Tel: 01623 785 412

Tel: 0115 883 7479

Tel: 0115 956 0814

Newark and Sherwood
Tel: 01158 760149

Tel: 0115 969 1300
Ext: 14687


Support groups

Alzheimer's Society

Helpline: 0300 222 1122 or use the Live Online Advice service for dementia information and support.


24 hour free and confidential emotional support for anyone in crisis.

Telephone: 116 123 (24 hours)


Provide practical help, emotional support and specialist information to individuals affected by mental health problems, their family, friends and carers.

Helpline: 0300 304 7000 (from 4.30pm to 10.30pm)

Sane also provides a support forum.

No Panic

Helpline, advice, counselling and self-help for people who experience anxiety, panic attacks, phobias or compulsive disorders.

Free phone: 0808 808 0545 (10.00am – 10.00pm every day).


Health professionals

To refer a patient to the Intensive Recovery Intervention Service (IRIS) please call the service for the relevant locality from the contact us section. 

Service commissioned by

Local Clinical Commissioning Groups