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Involvement, Experience and Volunteering

The Involvement, Experience and Volunteering Team puts what matters to people at the heart of what Nottinghamshire Healthcare Trust does to improve their health and wellbeing.

Our dedicated team works to make this happen with people who have experience of the Trust’s services, their carers and communities, colleagues and local organisations.

We aim to:  

  • Listen and Improve: Peoples’ feedback matters to us and we actively listen to their experiences and suggestions. We use this to improve people’s care.
  • Create Partnerships: We work in inclusive partnerships with people and organisations on projects designed to bring about positive changes in both services and people’s lives. People’s ideas and perspectives are key to help us to create compassionate and effective healthcare.
  • Support and Value Volunteers: The passion and dedication of our volunteers help support and challenge our services to be better. We support them to take up opportunities to help our services and have their voice heard.

Be part of the IEV Team and use your experiences and insights to help us create services that value your input, genuinely care and make a difference to all our communities health and wellbeing.

Latest news from the IEV team

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IEV update - June 2026

Welcome to our update newsletter from the Involvement, Experience and Volunteering (IEV) Team.

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Well Led Review

Care Quality Commission inspection of the trust's leadership in September 2025.

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Jackie with her dob Phoebe sat on a bench
Dog brings joy to hospital patients who need it most

Jackie and her dog Phoebe have been visiting patients at the Sherwood Oaks, bringing such joy to the patients, and really making a difference to their wellbeing.

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Hospital cleaner makes big impact on patient experience

Jackie, a former Highbury Hospital patient, shares her story and how she received fantastic care how the facilities assistant on her ward left a lasting impact for her kindness and support.

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