On-call facilities
Resident Doctors
If you experience any issues with facilities in the on-call areas (e.g. bedding, room cleanliness, or lack of meals, milk, tea, or coffee), please contact facilities directly to raise a request. You do not need to wait until the next Resident Doctor Forum to get issues resolved.
Highbury, Hopewood, Sherwood Oaks, and Rampton
Working hours contacts
Duncan Macmillan House Helpdesk
- Email: facililitieshelpdeskdmh@nottshc.nhs.uk
- Telephone: 0115 9529490 (Ext: 10670)
Alternative contacts:
- Mandy Turton (Head of Facilities): mandy.turton@nottshc.nhs.uk
- Nicola Elliott (Senior Monitoring Manager): Nicola.Elliott3@nottshc.nhs.uk
Out-of-hours facilities request service
Duncan Macmillan House Helpdesk
Estates operates an out-of-hours service between 4:00 pm and 8:00 am, Monday to Friday, and 24 hours a day on weekends and Bank Holidays.
For urgent or emergency requests, contact the Wells Road Switchboard on 0115 969 1300 to be connected with the On-Call Manager.
Please note: Normal maintenance jobs cannot be registered via the Switchboard and must be submitted via telephone or email during standard working hours.
Alder Court (for Blossomwood on-calls)
Facilities management
Facilities are managed by PA Housing:
- Email: kings.mill@pahousing.co.uk
- Telephone: 0116 255 0711
Food issues
For food-related issues, please contact:
- Sarah Ward: Sarah.Ward@nottshc.nhs.uk
- Bethany Vincent: Bethany.Vincent@nottshc.nhs.uk
Escalating ongoing issues
If you face ongoing or unresolved issues, please raise them at the Junior Doctor Forum or directly with your resident doctor representatives.
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