Service changes and visiting during the COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.



Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.

You can read some general  NHS guidance on visiting healthcare inpatient settings.pdf [pdf] 89KB

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.

The Centre for Trauma, Resilience and Growth

The work carried out by the Centre and the services it provides are broad and varied. It breaks down into the following four areas: therapy, consultancy, training, and research.

The Centre for Trauma, Resilience and Growth is a member of the UK Trauma Group (UKTG), an informal network of leads of UK Trauma Centres.


Effects of traumatic stress

The majority of people exposed to a serious traumatic event often find they will recover in time with few ill effects, although they often find that their attitude and outlook on life changes as a result of their experience - sometimes in a positive way in which they report that they feel they have benefited in some way through an enhanced appreciation of life, and the development of new values about what is important. However, some people may develop a range of problems in living; some may develop phobias, problems with social interaction and cut themselves off from family and friends. Other problems include depression, anxiety, and post-traumatic stress. There is hope, however, for those affected if they seek help sooner rather than later.


Please note

We are currently open to referrals.  This will be reviewed in mid-late November and any information regarding reopening to referrals will be posted here.  The service is able to accept referrals for clients originating from Nottinghamshire County based GP practices only at present. We are unable to accept self-referrals. 

Estimated waiting times are approximately 6 months or longer for assessment and for treatment up to 1 year or longer.  The reason for the lengthy waiting time is because it is a very small part time team, comprising a total of 1.5 whole time equivalent staff and therefore the service only operates Mon- Thurs. Ongoing discussions are being had with local commissioners to increase funding for the service’Please contact the service by emailing for a guide to our referral criteria (inclusions and exclusions) or call 0115 854 2225 with any queries.

Requests for training can still be made and will be considered and responded to but we may not be able to facilitate new training requests until staff capacity has been increased.


Contact the Centre

For general enquiries, please email: The Trauma Service is a small team which generally only operates on Tuesdays, Wednesdays and Thursdays. Our direct line is 0115 8542225, which has secure voicemail

We are based at the Mandala Centre, Gregory Boulevard, Nottingham NG7 6LB. The Centre is a 15-20 minute walk from Nottingham city centre and is near bus and tram links, including the Forest Park and RideWe share the Mandala Centre building with two other clinical teams.

The main entrance is from Gregory Boulevard, where there is disabled access and two disabled parking spaces. For directions and other related information please contact Gemma Page on the email or the number above.


Self help


Peer Support Training - critical incident stress management

The Centre for Trauma, Resilience and Growth’s training in a variety of trauma contexts has been excellently evaluated over the years. The Peer Support programme for workplace trauma support/critical incident stress management (CISM) has been delivered to emergency services in the UK and abroad, together with major humanitarian aid organisations e.g. the United Nations High Commissioner for Refugees (UNHCR) and the International Committee for the Red Cross (ICRC) for over two decades. Training can also be customised for organisations, together with refreshers and related training in workplace trauma support.

Find out more about the Peer Support Training [pdf] 279KB.

In addition, trauma training workshops/seminars for 2019, will include:

  • Narrative Exposure Therapy (NET) - 2 day course
  • Assessment and Formulation for Delivering Effective Trauma Focused Therapy - 1 day
  • Post Traumatic Growth – 1 day
  • Early interventions for Traumatic Loss and Bereavement – 1 day

To book training or enquire further about the Peer Support training/customised courses, please email: and your name will be added to the database for further information and contact when dates and costs for training days are finalised. This will be announced later in 2018.



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