Service changes and visiting during the COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.



Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.

You can read some general  NHS guidance on visiting healthcare inpatient settings.pdf [pdf] 89KB

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.

Specialist Continence Advisory Service

We offer a confidential continence service for people aged over 18 who have complex bladder and bowel problems. Our specialist nurse-led clinics are held in a variety of community settings.

We provide high quality assessments to identify the cause of a problem and offer treatment to help people to self manage their condition. Where we find that individuals have more complex needs, we facilitate further referrals and signposting for assessment and treatment.

We have produced a comprehensive range of leaflets to support continence treatment programmes. These are designed to reinforce information and guidance given by health professionals to patients and/or carers to empower and promote self care.


Patient leaflets

A number of leaflets written by the Continence Advisory Service can be found here.

Contact us

Mansfield, Ashfield, Newark and Sherwood
Patient Call - 01623 781891

Single Point of Access (SPA) - 01777 274422

South of the County
Community Hub - 0300 083 0100


Our continence home delivery service provides discrete delivery of continence products for patients who have not responded to treatment.

For more information on the continence assessment process, please read our continence assessment leaflet.

Information for health professionals

The service provides specialist advice, professional support and facilitates and delivers research based training and education for all healthcare professionals.

We provide a network of support to professionals to promote high standards of continence care.  We undertake clinical audit to ensure these standards are maintained.

We participate in the development of county wide initiatives such as the Nottinghamshire Appliance Continence Formulary, to provide standardisation of urological products based on clinical evidence.

Service development including assessment/treatment pathways and practice guidance for professionals.

Standardisation of containment provision across the County and its authorisation process.


How to refer someone to this service

Referrals should be made by telephone or e-Referral to the local Specialist Team as follows:

Mansfield, Ashfield, Newark and Sherwood
Patient Call - 01623 781891

Single Point of Access (SPA) - 01777 274422

South of the County
Community Hub - 0300 083 0100


Lead Clinician

Christine Wilkinson-Cook


Service commissioned by

Nottinghamshire Clinical Commissioning Groups



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