Service changes and visiting during the COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.



Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.

You can read some general  NHS guidance on visiting healthcare inpatient settings.pdf [pdf] 89KB

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.


Bilingualism means being able to communicate in more than one language. Children can learn to use 2 or more languages from birth or might learn one language (their home language) first before starting to learn another one.

  • Bilingualism is an advantage and doesn’t cause communication difficulties or make them worse.
  • Home languages should be valued and celebrated!
  • Language is not just a tool for learning. Home language skills are important for children’s wellbeing and relationships
  • Learning a home language helps children learn other languages (like English)

Parents talking about Bilingualism

You can read and hear about other parents’ experiences of raising their children to be bilingual in the following resources produced by the BBC’s Tiny Happy People





Learning 2 languages at home

Polish mother and English father sharing their experiences of speaking their first languages and child learning two languages at home.

Learning language through play. Maintaining your first language

Learning through play. Speaking first language at home (Bengali)

Maintaining your first language

Learning home language through play and making it fun. Benefits of learning two languages (Punjabi)

Article about myth busting and bilingualism

Information and advice on learning two languages

What if my child is already struggling to communicate?

If your child is struggling learning to use your home language, you may think it will be easier to speak the language that is mainly spoken in the country that you are living in, e.g. English if you live in the UK. However

  • children learn to communicate best when adults speak to them using the language/s that come most naturally to them
  • speaking only English with your child may lead to them having difficulty joining in with family conversations and building relationships e.g. with grandparents
  • sticking to English doesn’t make learning to communicate any easier than if children are hearing and using more than one language
  • children who hear two languages are not slower to learn to talk. The typical rate of early language development among bilingual children is the same as the typical rate among children who only speak one language.

Links to further information

Babble to bilingual - advice on speaking multiple languages


Choo, A I & Smith, S A (2020) Bilingual children who stutter. Convergence, gaps and directions for research. Journal of fluency disorders 63, 1 -22.


The Hanan Centre


Mc Donald, D and Meredith, L (2020) The right advice at the right time: The role of health visiting teams in children’s communication. Journal of Health Visiting, 8, (11) 466-470



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