In this section:
Patient and Carer Information Group
The Patient Information Group is comprised of Involvement Partners and works closely with staff from around the Trust. The purpose of the group is to review, and co-design literature that is produced by the Trust to give information about health related matters. There are four strands to this group and each strand meets once every 4 weeks.
The strands are:
- Review of Trust documents for patients
- Collaborative Model redesign
- Carer information
- Digital information
You are welcome to get involved with all four strands should you wish; however, the Carers Information is specifically for those who undertake a carer role for a loved one or friend.
Details of this opportunity
- Title: Patient Information Group
- How / When: These meetings run on Tuesday morning from 10:30 - 12pm and can be accessed in person at the DMH Involvement Hub or you can connect into the meeting virtually using Microsoft Teams.
- Who runs the group: The group is hosted by members of the Involvement Experience Volunteering Team, contact involve@nottshc.nhs.uk if you would like further information.
Click here if you would like register as an involvement partner or to join this group (entering the title: Patient Information Group when asked).
If you are already registered, then please contact involve@nottshc.nhs.uk to confirm you would like to take part.
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Story Shop
The Story Shop is for people with lived experience and carers to share their story with medical students (Resident Doctors) to give them a more realistic understanding of mental health and the factors affecting it. This helps to contribute to their training and education as well as an opportunity to challenge some of the stigma around the topic of mental health. Story Shop Involvement Partners are asked to tell their story to small groups of students as part of their training and answer any questions from that group. The session is a structured part of the medical student's educational course and has a direct influence on junior medical colleague and professionals entering the healthcare field. We are currently looking to increase the amount of people sharing their stories and would like to invite those with the following experience to join us:
- Eating disorders
- Child and Adolescent Mental Health Services
Please note that to participate you could be the patient who has experienced any of these services, but also you may be the carer/parent of someone who has.
Details of this opportunity
- Title: Story Shop
- How / When: Each session takes place over the course of one day (Friday), with a morning and afternoon session. There are six weeks between each Story Shop and there are five in total each year. The next intake will commence in February 2023. You will be given support to prepare your story beforehand and there will be support on the day.
- Who runs the group: Medical Education Team: Julie Rastall and Gemma Ayer, Maxine Parr Involvement Support Officer, maxine.parr@nottshc.nhs.uk and Lyndsy Jones, Involvement Project Lead, lyndsy.jones@nottshc.nhs.uk. All the colleagues above will be able to offer support to you during the preparation of your story and the confidence to deliver it. Julie and Gemmel will be with you each time you attend a session.
Click here if you would like register as an involvement partner or to join this group (entering the title: Story Shop when asked).
If you are already registered, then please contact involve@nottshc.nhs.uk to confirm you would like to take part.
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Interview Panel
At Nottinghamshire Healthcare Foundation Trust, we value the voice of service users and carers / family members and friends in the recruitment of colleagues.
You will receive some basic instructions on how the recruitment process works within the Trust.
Skills required
- Be confident in speaking and asking questions to candidates in an interview panel setting this can be face to face or via MS Teams.
- Be able to create open, value and recovery based questions.
- Understand the importance of confidentiality, inclusivity, and equal opportunity.
You will receive some basic instructions on how the recruitment process works within the Trust.
Details of this opportunity
- Title: Interview Panel
- How / When: Interview panels can happen face to face or via MS Teams. You will be contacted when we have been asked to provide someone on a panel with relevant dates/times to see if you are available.
- Who runs the group: For more information please contact Lyndsy Jones, lyndsy.jones@nottshc.nhs.uk.
Click here if you would like register as an involvement partner or to join this group (entering the title: Interview Panel when asked).
If you are already registered, then please contact involve@nottshc.nhs.uk to confirm you would like to take part.
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Parents and Carers Involvement Group
The Parent and Carer Involvement Group is an online platform that parents and carers can join to share their voices about the local Children and Young People's Health Services. The sessions are online and last up to one hour.
It is an opportunity to share your experiences of Children and Young People's Health Services and to use your experiences to help us to improve services. You can also help develop new ideas for Children and Young People's Health Services. This might include helping to create resources and information (e.g. service leaflets or videos) so that they are useful to parents and carers. You could also be offered the opportunity to sit on staff recruitment panels if you would like to, and would receive some training and information to help you to feel confident to do this.
Why might a parent/carer want to join the group?
This is a great opportunity to meet new people and build your confidence in talking to others. Your voice matters to Nottinghamshire Healthcare, and you can influence changes within services and resources aimed at families, children and young people.
Who can join the group?
Anyone aged 18 years of age and over, who is a parent or carer of a child or young person who have had experience of Children and Young People Health Services provided by Nottinghamshire Healthcare. These may include: Health Visitors, School Nurses, Speech and Language Services, Physiotherapy, Occupational Health, Youth Justice, CAMHS etc.
Details of this opportunity
- Title: Parent and Carers Involvement Group
- How: The group will meet virtually over MS Teams. The meeting hosts can provide information about how to use MS Teams.
- Who runs the group: The group is run by Nottinghamshire Healthcare NHS Foundation Trust and facilitated by: Elizabeth Alcock, Service Development Facilitator (CAMHS), Alice Birch, Involvement, Experience and Volunteering Lead, Amy Palmer, Involvement, Experience and Volunteering Lead, Julia Wilkinson, Senior Health Promotion Specialist
- When: The group will be held on the first Tuesday of every month from 1pm - 2pm via MS Teams
Click here if you would like register as an involvement partner or to join this group (entering the title: Parent and Carer Involvement Group when asked).
If you are already registered, then please contact involve@nottshc.nhs.uk to confirm you would like to take part.
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Triangle of Care - Peer Reviewer
Why do we need you?
We need to ensure that our involvement and communication with Carers (and Families) of the patients and people who use our services grows and improves across all the services and support we offer.
As a Triangle of Care Peer review, you will be providing feedback and observations of the self-assessment our service teams have undertaken to support them making positive steps to develop and grow their inclusive approach to involving and communicating better with carers.
What will you be doing
- Reading & reviewing the Triangle of care self-assessment - this will be an online process.
- Speaking to local services staff leads about the Triangle of Care self-assessment.
- Auditing the information supplied and provide feedback and observations.
This role will suit you if
- Are, of have been, the carer of someone who has been a patient or has used our services.
- like to read & review information, and like to feedback your thoughts and ideas.
- Have great communication skills to share your thoughts and observations.
What you can expect from us
- We will make you feel welcome, included and valued.
- You will get training, support & recognition for your contribution.
- You can claim out of pocket expenses (for example travel - in line with our policy).
- We will keep you up to date on what's happening with the Triangle of Care development and the feedback you have provided.
What we need from you
To ensure the safety and security of our patients and service users we ask you.
- To complete the Involvement Partner registration form (details below)
- Undertake some learning activities on the Triangle of Care and the approach to peer review, this will be for around 2 hours on-line or in person.
- Undertake a minimum of 3 triangle of Care peer reviews, it is estimated each peer review will take an hour and may be online or in person.
Details of this opportunity
- Title: Triangle of Care - Peer Reviewer.
- How / When: Undertake a minimum of 3 triangle of Care peer reviews, it is estimated each peer review will take an hour and may be online or in person.
- Who runs the group - Kate Adams - for more information please contact involve@notts.nhs.uk
Click here if you would like register as an involvement partner or to join this group (entering the title: Triangle of Care - Peer Reviewer when asked).
If you are already registered, then please contact involve@nottshc.nhs.uk to confirm you would like to take part.
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Patient Letters
Why do we need you?
We are transforming our community mental health services and as part of this we want to review how we make sure that everybody gets the right care, in the right place to meet their needs. We want to work with people with lived experience to design the letters and information that we send to patients and GP's when a patient is discharged from one of our services, or when we are unable to meet the patients needs in secondary care. We want to ensure that we provide the right information to support the patients in the next step of their recovery journey. This might be general advice or signposting to additional support services.
Details of this opportunity
- Title: Patient Letters
- How/When: To be agreed
- Who runs the group: Sally Carrier - for more information contact sally.carrier@nottshc.nhs.uk.
Click here if you would like register as an involvement partner or to join this group(entering the title 'Patient Letters' when asked)
If you are already registered, then please contact involve@nottshc.nhs.uk to confirm you would like to take part.
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Patient Involvement Collaboration
We are inviting patients to join our Patient and Public Involvement Group to share their valuable insights, feedback and advice with our Psychology Cancer Services. this will help us improve our services and continue delivering the best patient care.
Who can join?
- People with lived experience of cancer.
- People who have sought psychological support for cancer related difficulties.
- People who wish to shape psychological support in cancer care services.
- People open to hearing the views of others with diverse experiences.
- Business or professional experience is not required.
Expectations
- You will be invited to offer comments and feedback on documents and service developments.
- Participation is flexible.
- You can attend our regular online group meetings and/or participate in other ways between group meetings.
- You can choose to be involved in a wide range of areas; including clinical and research developments. You can also contribute by attending team meetings and/or feeding back on service developments between meetings.
- You are welcome to take time away or leave the group at any time.
Details of this opportunity
- Title: Patient Involvement Collaboration
- How / When: Every 3-4 months by video call (unless the group decides to change this). Meetings will consist of 12 members each meeting, plus 2 to 3 staff members.
- Who runs the group: The meeting is hosted by Nottinghamshire Healthcare NHS Foundation Trust. For more information contact emcavs@nottshc.nhs.uk or call 07500991626
Click here if you would like register as an involvement partner or to join this group (entering the title: ' Patient Involvement Collaboration' when asked).
If you are already registered, then please contact involve@nottshc.nhs.uk to confirm you would like to take part.
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Culture of Care Programme
Nottinghamshire Healthcare has signed up to a new national programme to change the way mental health inpatient services run. Four of our Adult Mental Health Wards have been selected to take part in the programme over the next 18 months. The culture of care programme has 12 core commitments that have been created nationally by patients and healthcare professionals and we will be working towards fulfilling these over the programme.
To achieve these, it is crucial that we work with and listen to those with lived experience to shape the project moving forward. If you have experience of mental health inpatient wards and would like to be involved in helping to design care improvements then we would love to hear from you. There are a range of ways in which you can be involved with this project including working directly alongside ward based project groups or by being involved in a central advisory capacity.
More information about the work our Trust is doing on the Culture of Care can be found on our website. If you would like to learn more about the ways you can be involved with this opportunity, we encourage you to contact andrew.gale@nottshc.nhs.uk
Details of this opportunity
Title: Culture of Care
How/When: Fortnightly face to face meetings at Highbury or Sherwood Oaks, or bi-monthly hybrid meetings.
Who: Ward based project groups will be led by ward managers. Central advisory role groups will be led by Involvement team members Lyndsy Jones and Amy Palmer.
Click here if you would like register as an involvement partner or to join this group (entering the title: Culture of Care Programme when asked).
If you are already registered, then please contact involve@nottshc.nhs.uk to confirm you would like to take part.
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Patient Representative for the Post Covid Monthly Meeting
The Post Covid service is a non-diagnostic, community based service for adults (over 18 years) presenting with symptoms of Long Covid. Our small, dynamic team consists of Nurses, Occupational Therapists, Vocational Rehabilitation Occupational Therapists, a Respiratory Physiotherapist, a Clinical Psychologist and access to medics.
Details of opportunity
Title: Patient Representative for the Post Covid Monthly Meeting
How/When: The third Tuesday of the month, 10 - 11 am in person at Duncan Macmillan House
Who runs the group: Victoria Harding, Team Lead (Currently Victoria is unable to attend the meeting and so it is currently being led by Clinical Leads, Post Covid Service, Anna Allen and Lizzy Gilliland, contact involvement@nottshc.nhs.uk for more information.
Click here if you would like register as an involvement partner or to join this group (entering the title: Patient Representative - Post Covid Service when asked).
If you are already registered, then please contact involve@nottshc.nhs.uk to confirm you would like to take part.
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Community Nursing Review Project
Why do we need you?
We are reviewing our Community Nursing services across Nottinghamshire in order to make sure that we respond to patient's needs and offer the best service we can, within our current means. This also means looking at how we use technology to help support staff to do their jobs safely and effectively, and to promote self-care with patients and their families.
We would like an Improvement Partner to sit as part of our Working Group to act as the following:
- As a campaigner, championing the work and supporting actions.
- As an innovator, bringing life experience to the table
- As a co-producer, sharing your experiences and outcomes for our patients
- As trainers/ educators, sharing your own experiences with those providing the service
- As quality assurers, supporting and strengthening our safety processes
- This is about everyone - colleagues, patients, carers and communities - bringing their experience, skills, and assets to collectively deliver health outcomes that are based on what matters most. It requires collaboration, co-ordination and mutual respect.
What will you be doing?
You will be an equal partner within our Programme Group; reading papers in advance of and attending a monthly 1.5 hour meeting (we can ensure that it is accessible to you) to fully help shape the direction of travel and to support programme aims. Help us to ensure that the patient and their needs are at the heart of this project.
This role will suit you if you:
- Are, of have been, someone who has used our Community Nursing services.
- Are a carer or family member of someone who has used these services.
- Like to read & review information.
- Like to feedback your thoughts and ideas.
- Can put you view across, or question other people's views , in a respectful way
What you can expect from us:
- We will make you feel welcome, included and valued.
- You will get training, support & recognition for your contribution.
- You can claim out of pocket expenses (for example travel - in line with our policy).
- We can provide a 'buddy' so that you feel supported and safe to share how things are going.
What we need from you:
- There is no specific training for this role, we just need your passion to improve Community Nursing.
- We need your discretion, as some of the information should not be discussed outside of the meeting.
Details of opportunity
Title: Community Nursing Review Project
How/When: We need a commitment of about 2 hours each month for preparation and to attending a 1.5 hour meeting, and we will discuss any accessibility needs with you to enable you to fully engage with us.
Who runs the group: Sarajane Ashmore, Associate Director of Operations for Proactive and Planned Care, Please contact sarajane.ashmore@nottshc.nhs. if you would like any further information about this role.
Click here if you would like register as an involvement partner or to join this group (entering the title: Community Nursing Review Project when asked).
If you are already registered, then please contact involve@nottshc.nhs.uk to confirm you would like to take part.
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Patient, Carer and Family Reference Group
Why do we need you?
The patient, Carer and Family Reference Group (PCFRG) has been established by the Integrated Improvement Board (IIPB) to provide advice on and oversee the Trust's progress on the Integrated Improvement Plan (IIP) from a patient, carer and family perspective.
What will you be doing?
The Patient, Carer and Family Reference group will provide meaningful engagement and involvement with the Trust to influence service improvements and transformation. The group is responsible for:
Offering advice/ideas/insight around the Integrated Improvement Plan and how we strengthen patient/carer voice and participation
- Check and constructively challenge progress on the Integrated Improvement Plan and how we strengthen patient/carer voice and participation
- Ensure wider connection with the communities and services the Trust serves
The role will suit you if:
- You have experience of using our services, or are a carer or family member of someone that has
- You are confident in speaking and asking questions and can put your views across, or question other people's views , in a respectful way
- Understand the importance of confidentiality and inclusivity
What you can expect from us:
- We will make you feel welcome, included and valued.
- You will get training, support & recognition for your contribution.
- You can claim out of pocket expenses (for example travel - in line with our policy).
What we need from you:
- A commitment to attend monthly meetings held on the first Friday of every month in person at our IEV Hub in Mapperley, Nottingham, or online using MS Teams
- Complete the Involvement Partner registration form (details below)
Details of Opportunity
Title: Patient, Carer and Families Reference Group
How/When: Meetings are held on the first Friday of every month, 1 - 3pm, at our IEV Hub in Mapperley, Nottingham, or you can attend online via MS Teams
Who runs the group: The group is primarily run by service users, carers and family members. There is also support from Trust staff. For more information contact maxine.parr@nottshc.nhs.uk
Click here if you would like register as an involvement partner (entering the title: Patient, Carer and Families Reference Group when asked).
If you are already registered, then please contact involvement@nottshc.nhs.uk to confirm you would like to take part.
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Paid Involvement Implementation Group
Are you passionate about ensuring that patients, carers, and communities have a voice in shaping healthcare services? Nottinghamshire Healthcare NHS Foundation Trust (NottsHC) is inviting Patient and Public Involvement (PPI) members to join a new Paid Involvement Implementation Group , launching in April 2025 for a 12-month period .
This is a unique opportunity to help design and implement a framework for paid involvement at NottsHC, ensuring that people with lived experience are fairly recognised and valued for their contributions to service improvement.
Who are we looking for?
We are particularly keen to involve members of:
These groups are central to our early plans for offering paid involvement, and we want to ensure that members have a direct say in how the system is shaped and delivered.
As a member of the Paid Involvement Implementation Group, you will:
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Work alongside HR, the Involvement, Experience & Volunteering (IEV) team, Payroll, ESR, and Admin colleagues.
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- Business Case Development - Building the case for sustainable paid involvement.
- Implementation and Operations - Designing how the system will work day-to-day.
- Payment and Administration - Exploring the best and simplest ways to pay people.
- Evaluation, Learning and Next Steps - Reviewing progress and planning future improvements
- How to Get Involved There is no formal application process. To express your interest: If you are already an Involvement Partner , simply email your interest to the Involvement Team at involvement@nottshc .nhs.uk
How to Get Involved
Please email your interest to the Involvement Team at involvement@nottshc.nhs.uk. We will get in touch to discuss the next steps and how best to support your participation. Deadline to express interest: End of June 2025
If you would like more information about the role, please email joanna.rapson@nottshc.nhs.uk
Be part of shaping a more inclusive, respectful, and rewarding involvement experience at Nottinghamshire Healthcare. We'd love to hear from you!
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Patient and Carer Race Equality Framework
NHS England has launched its first ever anti-racism framework: the Patient and carer race equality framework (PCREF), for all NHS mental health trusts and mental health service providers to embed across England. This mandatory framework will support trusts and providers on their journeys to becoming actively anti-racist organisations by ensuring that they are responsible for co-producing and implementing concrete actions to reduce racial inequalities within their services. It will become part of Care Quality Commission (CQC) inspections.
The PCREF will support improvement in three main domains:
- Leadership and governance: trusts' boards will be leading on establishing and monitoring concrete plans of action to reduce health inequalities
- Data: new data set on improvements in reducing health inequalities will need to be published, as well as details on ethnicity in all existing core data sets.
- Feedback mechanisms: visible and effective ways for patients and carers to feedback will be established, as well as clear processes to act and report on that feedback.
The anti-racism framework brings ground-breaking change to the sector, building on progress achieved locally, and promoting a whole new dimension of coproduction, where individuals and communities are at the heart of the design and implementation of the services they need.
What's happening at Nottinghamshire Healthcare?
At our Carers, Families and Friends Event that we held in February were were very lucky to have Jackie Dyer MBE, speak at our event. Jackie is currently the Mental Health Equalities advisor for NHS England. More about the event can be found on our Event pages, including a video of Jackie talking about the importance of PCREF.
Nottinghamshire Healthcare is developing a plan and will be looking to involve racialised, ethnically and culturally diverse communities. If you are interested in getting involved in this project, please contact us involvement@nottshc.nhs.uk and we will contact you to discuss further.
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