Service changes and visiting during the COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.



Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.

You can read some general  NHS guidance on visiting healthcare inpatient settings.pdf [pdf] 89KB

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.

The Health Shop

The Health Shop logo


What we do

The Health Shop has been operating in Nottingham City for over 30 years. We are a small team that specialises in harm reduction and health promotion, and we offer advice and support around substance use and sexual health. We work specifically with people who use drugs, people experiencing homelessness, people within the LGBTQ+ community and people seeking asylum and refugees. We are passionate about harm reduction.

Sexual health

  • We offer full STI screenings, including BBV testing – for people without symptoms.  If a person has symptoms they would need to contact the Integrated Sexual Health Service on 0115 9627627.  We work specifically with people who might not access mainstream sexual health services or who are disproportionally affected by sexually transmitted infections.
  • We can offer appointments for Hep B vaccinations for people who use drugs, men who have sex with men, people working in the sex industry. Please note we are not able to vaccinate people for professional reasons.
  • We offer a range of FREE condoms, lube and gloves.
  • We are a C-Card registration and pick-up point.
  • To arrange a test or for more information please contact 07585 991542 or e mail


Harm reduction

  • We can offer advice on harm reduction within drug use; included safer injecting advice.
  • We can provide Naloxone to people.
  • We are conducting outreach to engage with communities who may be isolated from accessing mainstream services, this includes people who are experiencing homelessness, those engaging in sex work and the MSM community. 
  • We can also provide information and support to people using steroids.
  • We are working in partnership with the Hepatology department to reduce Hep C. This involves offering BBV testing and fibro scans and supporting people into treatment.

Service opening times

Monday 9:00am - 4:30pm
Tuesday 12:30pm - 4:30pm
Wednesday 12:30pm - 6:00pm
Thursday 12:30pm - 4:30pm

Contact and find us

Mobile: 07585991542

Broad Street Harm Reduction Service: 0115 9055001


For more information about our services visit



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