Service changes and visiting during the COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.



Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.

You can read some general  NHS guidance on visiting healthcare inpatient settings.pdf [pdf] 89KB

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.

Information for carers and families

We offer help and support to families and carers. We are also lucky to work with some fantastic community services that can also offer our patients, families and carers advice and support.


Nottinghamshire Healthcare Involvement Experience Volunteering

Nottinghamshire Healthcare Involvement Experience Volunteering - You may be a partner, friend, relative or neighbour or a young carer under the age of 18. Nottinghamshire Healthcare works in partnership with Trust staff and carers. By listening to and involving carers, we can provide better care for our patients and service users.



Aurora - supports local families affected by cancer and long-term health conditions in the Bassetlaw area. The following support and services are available now: counselling and emotional support, support groups, courses and workshops, exercise classes, yoga therapy and befriending.


Bassetlaw Community and Voluntary Service (BVCS)

Bassetlaw Community and Voluntary Service Social Prescribing - the Bassetlaw Social Prescribing Service is managed by BCVS. The service helps patients who are socially isolated or frail to access services and activities provided by voluntary organisations and community groups.

  • Who can get help from the service? - The service is only available for patients who are registered with a Bassetlaw GP.
  • How do I get help? - Your health or social care professional will advise you if they feel you could benefit from a discussion with a voluntary or community services (VCS) Advisor.
  • What does the BVCS advisor do? - Your advisor will arrange to visit you to discuss voluntary or community services that could help you improve your health and wellbeing. This is in addition to any NHS or social care support you may already be receiving. Your VCS advisor will also support you to access other services e.g. community transport.



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