Service changes and visiting during the COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.



Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.

You can read some general  NHS guidance on visiting healthcare inpatient settings.pdf [pdf] 89KB

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.

Information for carers and families

We offer help and support for our patients' families and carers. We also work with some fantastic community services that can offer our patients, families and carers additional advice and support.

Nottinghamshire Healthcare Involvement Experience Volunteering

Nottinghamshire Healthcare Involvement Experience Volunteering - We work together with carers because by listening to and involving them, we can provide better care for our patients and service users. A carer is someone of any age who provides regular unpaid support to another person who could not manage without help. You may be a partner, friend, relative or neighbour or a young carer under the age of 18. Click on the link above to find out more about how carers can get involved with the trust.



Aurora supports families in the Bassetlaw area affected by cancer and long-term health conditions. Services on offer include counselling and emotional support, courses and workshops, support groups, exercise classes, yoga therapy and befriending.


Bassetlaw Community and Voluntary Service (BVCS)

The Bassetlaw Community and Voluntary Service social prescribing advisors help patients who are socially isolated or frail to access services and activities provided by voluntary organisations and community groups.

  • Who can get help from the service? The service is only available for patients who are registered with a Bassetlaw GP.
  • How do I get help? Your health or social care professional will let you know if they feel you could benefit from talking to a voluntary or community services (VCS) advisor.
  • What does the advisor do? Your advisor will arrange to visit you to discuss voluntary or community services that could help you improve your health and wellbeing. This is in addition to any NHS or social care support you are already receiving. Your advisor will also support you to access other services e.g. community transport.



Rate this page or report a problem

Rate this page or report a problem

branding footer logo