Help in a crisis and visiting information during the COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.



Contact the ward you wish to visit in advance for guidance and instructions for a safe visit. 

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.

Adult Community Services Integrated Care Team

nurse bandaging footThe Integrated Care Team care for adults in their own homes, including care homes.

The team supports recovery, stabilising symptoms and helping people to manage their own conditions. Our patients may be housebound, elderly or frail and at risk of being admitted to hospital. We also support patients when they are discharged from hospital.

We work closely with GPs and other health and social care workers to give the care and support needed by each patient.

Our teams are made up of:

  • district / practice / community staff nurses
  • occupational therapists
  • physiotherapists
  • community matrons
  • specialist nurses
  • clinical nurse specialists in end of life care
  • health care assistants
  • social workers
  • mental health workers
  • self care advisors

Our community assessors see patients in the Emergency Department and Medical Assessment Unit at local hospitals. Their aim is to help prevent unnecessary hospital admissions and re-admissions, by referring and signposting patients to community services.

As well as the home service, there are also clinics in the local area.

The information on these pages is about Integrated Care in Newark and Sherwood and Mansfield and Ashfield. For information about this service in Bassetlaw, please see the Integrated Neighbourhood Teams pages. For all other areas, please see the Adult Community Services pages.

Accessing our service

You need to be registered with a GP to use this service. Your GP can refer you, or you can call the Patient Line on 01623 781 891.

Help in a crisis

If you already use our service, please call 01623 781 891. In an emergency, call 999.

Contact us

Tel: 01623 781 891.

Information for health professionals

Mansfield and Ashfield

How to refer someone to this service

Please ring Call for Care on 01623 781 899.

Lead clinician

Elizabeth Robb, Integrated Team Leader.

Service commissioned by

Mansfield and Ashfield Clinical Commissioning Group.


Newark and Sherwood

How to refer someone to this service

Please ring Call for Care on 01623 781 899.

Lead clinician

Karen Gill, Head of Community Adult Services.

Service commissioned by

Newark and Sherwood Clinical Commissioning Group.



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