Service changes and visiting during the COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.



Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.

You can read some general  NHS guidance on visiting healthcare inpatient settings.pdf [pdf] 89KB

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.

Adult Community Services Integrated Care Team

Nurse with patient in home setting We are a community nursing-based service which is nurse led and provides care in the Bassetlaw localities.  We provide nursing assessments and care for patients with a physical healthcare need, are housebound or temporarily housebound and over 18 years of age.  We visit patients at home or in Residential Care who are unable to leave their property on their own or with minimal support.

Our community teams usually comprise of a range of difference staff including: 

  • Team Leader
  • District Nurses
  • Senior Staff Nurses
  • Community Staff Nurses
  • Nurse Associates
  • Health Care Support Workers
  • Clinical Nurse Specialists
  • Ward Co-ordinators

Our teams work closely with Hospitals, GPs, Adult Social Care, Care Home Matrons, and other healthcare professionals/services involved in a patient care. We also work closely with Physiotherapists, Occupational Therapists, Social Workers, Palliative Care Team, Continuing Healthcare and Specialist Health Care Professionals to provide care to meet a wide range of health care needs.

How we can help you

The service supports and encourages people with disabilities and long-term conditions to cope and recover their health problems to try and achieve the best possible quality of independent life.

Some of services we offer are:

  • Advice and Support with Self-Management
  • Short Term Bowel Care
  • Continence Management
  • Catheter Care
  • End of Life Care
  • Health Education
  • Insulin Administration including promoting self-management
  • PEG Management and Support
  • Phlebotomy (Bassetlaw only)
  • Prescribing (with appropriate qualification)
  • Pressure Area Care
  • Risk Assessments
  • Wound Care
  • Leg Ulcer Management
  • Dietary Advice
  • We will also refer to other services where necessary to assist with your care

Accessing our service

Community Nursing cover 24 hours, 365 days per year.



During these hours please call:-

7am to 9pm  - Tel: 01777 274422

9pm to 7am - Tel: 01623 781891


Mid Notts (This includes Newark and Sherwood, Mansfield and Ashfield)

24 hours a day - Tel: 01623 781891

Who can refer into the service

GP’s, Hospitals, Healthcare professionals and Adult Social Care can also refer patients in.

Families, carers, and patients can self-refer into the service.

The referral process

Patients can be referred, or self-refer into the service as follows:


Self-referral - Bassetlaw

(SPA) Single Point of Access

7am to 9pm - Tel: 01777 274400

7am to 9pm - Tel: 01623 781891


Self Referral Mid Notts (This includes Newark and Sherwood and Mansfield and Ashfield)

Tel: 01623 781891


Discharge criteria

Once you no longer have a nursing requirement or when your needs can be more appropriately met by another service i.e. Practice Nurse we will discharge you into their care.

It will be the patient’s own responsibility to arrange transport to appointments with other services:-

Community district nursing staff uniforms

If you are receiving visits from ourselves you will notice that there are many different uniforms worn by our staff. Here you will find a handy explanation of who wears what uniform and what their role is within the service.




Team Leader

Navy Blue with Grey Trim

team leader

Specialist Nurses & District Nurses

Navy Blue Tunic with Red Piping

Specialist Nurses & District Nurses

Senior Staff Nurse

Navy Blue Tunic with White Piping or Royal Blue Tunic with White Piping.

Senior staff nurse

Community Staff Nurse

Metro Blue Tunic with White Piping

Community staff nurse

Nursing Associate

Grey Tunic with Green Piping

Trainee Nursing Associate

Light Grey Tunic with Green Piping

Nursing Associate


Aquamarine with White Piping


Ward Co-Ordinators

No set uniform as yet



How you can help us

Our staff require a safe entry into your property and expect to work in a smoke free area, safe, and free from verbal abuse.

Our NHS Trust adopts a zero-tolerance policy. Any violence, abuse or harassment may result in treatment being withdrawn.

All uncaged animals must be contained i.e. shut away in another room or outside of the property as not to obstruct the nurses’ entrance or exit.

We require access to handwashing facilities and kitchen roll to dry our hands.

Please note that our nursing staff do not carry any medications or dressings. It is your responsibility to arrange delivery and collection of any items required for your treatment.

Information for carers and families

Nottinghamshire Healthcare NHS Foundation Trust offer help and support to families and carers. We are also lucky to work with some fantastic community services that can offer our patients, families and carers advice and support also.

Here are some links for access to support:

Nottinghamshire Healthcare Involvement Experience Volunteering
You may be a partner, friend, relative or neighbour or a young carer under the age of 18. Nottinghamshire Healthcare works in partnership with Trust staff and carers. By listening to and involving carers, we can provide better care for our patients and service users.

supports local families affected by cancer and long term health conditions in the Bassetlaw area. The following support and services are available now: Counselling & emotional support, Support groups, Courses & workshops, Exercise classes, Yoga Therapy and Befriending.

(Bassetlaw Community and Voluntary Service) Social Prescribing - The Bassetlaw Social Prescribing Service is managed by BCVS. The service helps patients who are socially isolated or frail to access services and activities provided by voluntary organisations and community groups.

  • Who can get help from the service?
    The service is only available for patients who are registered with a Bassetlaw GP.
  • How do I get help?
    Your Health or Social Care professional will advise you if they feel you could benefit from a discussion with a Voluntary or Community Services (VCS) Advisor.
  • What does the BVCS Advisor do?
    Your Advisor will arrange to visit you to discuss voluntary or community services that could help you improve your health and wellbeing. This is in addition to any NHS or social care support you may already be receiving. Your VCS Advisor will also support you to access other services e.g. community transport.



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