Service changes and visiting during the COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.



Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.

You can read some general  NHS guidance on visiting healthcare inpatient settings.pdf [pdf] 89KB

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.

Early Interventions in Psychosis (EIP)

We offer a specialist service working with young people between the ages of 18 - 35 with first onset psychosis. Our service aims to respond rapidly to referrals and offer an intensive and robust package of care for up to three years.

Our teams include a range of healthcare professionals, with a focus on supporting young people with recovery, social inclusion, maintenance of education and employment and a reduction in delays in treatment.

Accessing our service

The Bassettlaw service is available to those registered with a GP in the Bassetlaw area.

The City and County South service is available to those registered with a GP in the City for County South locality.

Referrals can be made by a GP or mental health professional.

Service opening hours

9am - 5pm, Monday to Friday.

Contact and find us

Both sites offer disabled access, parking and disabled parking facilities.



Bassetlaw Hospital
S81 0BD

Tel: 01909 502011
Fax: 01909 502006

City and County South

Marlow House
Waterford Street

Tel: 0115 955 5360
Alternative Tel: 0115 9259487

Help in a crisis

Should your concern relate to a service user not known to this team or member of the public then please contact the relevant mental health team involved, the local crisis team. You should contact the police if you believe somone is at risk and requires an immediate emergency response.

Support groups

Mind - Mental health charity -

Nottingham City Council - 

Support for carers in Nottingham -

Information for health professionals


Referral is via Bassetlaw Single Point of Access: 01777 274 422.

Team Leader

Jane Thorpe

Service commissioned by

Bassetlaw Clinical Commissioning Group


City and County South

Single Point of access
Adult Mental Health Service
Highbury Hospital
Highbury Road

Tel: 0300 300 0010
Fax: 0300 300 0012

Team Leader

Paul Prendergast
Tel: 0115 955 5360

Service commissioned by

Nottingham City and Nottinghamshire County Clinical Commissioning Groups



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