Patient safety and quality improvement

We are focusing on delivering sustainable improvements for safety and quality, for patients and their carers and families, on the services and support we provide.

For example:

• Our local mental health teams have more contact with people waiting to be seen in the community to agree crisis plans in case they become more unwell.
• We are working more closely with primary care and talking therapies, helping to reduce waiting times as well as communicating better when patients move between services or cannot engage with treatment.
• Our community teams now ask more questions about whether families have been involved in decisions, if GP's have been informed and if risks have been referred to the right agencies.