Your information

You have rights as an individual regarding information that is recorded and held about you. These rights are protected by the Data Protection Act 1998.

As a healthcare provider we may collect information regarding your contact with our services. This information about your physical and/or mental health would form part of your healthcare record. 

As an employer we also hold records about our employees which they are able to request access to.


Accessing your information

The Data Protection Act 1998 provides you with the right to apply for access to information held about you. This is called a subject access request.

If you would like to request access to, or receive copies of your healthcare records, please send your request in writing or by email using the subject access form to: subjectaccess@nottshc.nhs.uk or:

Medico Legal Department (subject access request)

Nottinghamshire Healthcare NHS Foundation Trust

Duncan Macmillan House

Porchester Road

Nottingham

NG3 6AA


Alternatively, you can telephone 0115 9691300 extension 10656 and ask for a copy of the subject access request form to be posted to you. 


Proof of identification

When making a request for copies of, or access to your records, please ensure that you provide us with proof of your identity. This can include a photocopy of your driving license or passport and copy of a letter or document that confirms your postal address.


Fees

If you are requesting a copy of, or access to your records we will require payment of the following fees

  • £10 admin fee and 10p per sheet (up to the value of £50) for paper records (or a mixture of paper and electronic)
  • £10 flat fee for electronic records
  • no fee for viewing records
  • no fee if the patient has been seen by services within the last 6 months

Please make cheques payable to Nottinghamshire Healthcare NHS Foundation Trust.
 

Requesting access to a deceased person's records

Application for access to health records of a deceased person will be dealt with under the terms of the Health Records Act 1990.

Please note that fees for access to a deceased person's records may vary as these requests are dealt with under the terms of the Access to Health Records Act 1990 – please contact us for further information on

subjectaccess@nottshc.nhs.uk or

Medico Legal Department (access to health records request)

Nottinghamshire Healthcare NHS Foundation Trust

Duncan Macmillan House

Porchester Road

Nottingham

NG3 6AA


If your information is incorrect

If you become aware of information about you that is incorrect, please put your request in writing stating what it is you believe should be removed or amended to:

Information Governance Manager

Nottinghamshire Healthcare NHS Foundation Trust

Duncan Macmillan House

Porchester Road

Nottingham

NG3 6AA

However, please note that we are only able to remove information in extreme circumstances.
 

How we deal with your request

Under the Data Protection Act 1998 we have 40 calendar days to provide the information you ask for. If you are unhappy with any aspect of the way in which we deal with your subject access request you may complain to the Information Governance Manager or the Service Liaison Department, in the first instance, at the address above.

If you are not content with the outcome of your complaint, you may apply directly to the Information Commissioner for a decision. The Information Commissioner can be contacted at:

The Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
 

Find out more

Get in touch

Duncan McMillian House
 
Telephone: 0115 969 1300
This line is available 24 hours a day.
 
Trust Headquarters
Nottinghamshire Healthcare NHS Foundation Trust
Duncan Macmillan House
Porchester Road
Nottingham
NG3 6AA