Service changes and visiting during the COVID-19 pandemic
During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.
Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.
Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.
You can read some general NHS guidance on visiting healthcare inpatient settings.pdf [pdf] 89KB
If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis
For other medical advice and support contact your GP or visit NHS 111
Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.
The Wells Road Centre
We provide low secure inpatient services to adult men and women with mental disorder and for men with a learning disability.
Accessing our services
You will only be admitted to The Wells Road Centre if you are referred by a professional.
Referrals come from:
- secure hospitals
- general mental health services
- independent sector hospitals
Family, friends and carers can visit patients if they consent and their care team agrees. Visitors need to contact the wards and speak to the Nurse in Charge to arrange a visit and give at least 24 hours' notice.
Monday to Friday: 7pm to 8pm.
Saturday and Sunday: 3pm to 4pm.
Monday to Friday: 6pm to 7pm.
Saturday and Sunday: 2pm - 3pm.
Monday to Friday: 9am to 5pm.
All visitors need to bring photo ID or three forms of other identification. Some items cannot be taken into the clinical area. There are lockers available. For further information contact reception.
The site is accessible by wheelchair. Accessible toilet facilities are available on site.
Contact and find us
The Wells Road Centre
The Wells Road
Tel: 0115 969 1300
Visitor parking is available on site at The Wells Road Centre. Some spaces are for use by blue badge holders only.
There are frequent Nottingham City Transport bus services to The Wells Road Centre. Visit www.nctx.co.uk
Information for health professionals
How to refer someone to this service
A referral seeking an inpatient low secure admission can be made as a referral letter with supporting reports to Tracey Jordan at The Wells Road Centre, or via telephone on 0115 956 0859 or via email email@example.com.
A referral seeking forensic community management will need to be submitted via Nottinghamshire Healthcare's Service Referral Form. Contact Jane Lindley on 0115 993 4551.
Dr Mark Taylor, Clinical Director
Service commissioned by
- NHS England, Midlands and and East (East Midlands Hub)
- NHS England, North Midlands