Physical Healthcare Services

At Wells Road Hospital, different healthcare professionals work together as one team to support both mental and physical health. This is called a multidisciplinary team (MDT) approach. 

Our Physical Healthcare (PHC) service works across all five wards. We believe that physical health is just as important as mental health. This helps us provide the best possible care for every patient.

We are committed to improving the quality of care we provide. Through patient involvement and new ways of working, we help people take an active role in their health and wellbeing. This is especially important for people living with long-term or complex health conditions.

As part of the Trust's Five Year Plan, we are working to reduce health inequalities. Our aim is to make sure everyone who uses our services has a positive experience and feels involved in decisions about their care, recovery, and wellbeing.

Our aims

We aim to:

• Make sure all patients have fair access to services and good health outcomes.
• Put patients at the centre of decisions about their care.
• Provide high-quality, effective, and personalised care.
• Encourage continuous improvement across our services.

Supporting healthier lives

Through health promotion and support, we help patients improve their physical health and wellbeing. We work closely with patients and members of the multidisciplinary team to provide safe, effective care.

Our Physical Healthcare team has recently changed how it works to improve quality and efficiency. A new triage system helps patients see the most appropriate clinician as quickly as possible.

Services available

We provide both in-house and specialist external services to meet patients' needs. These include:

• GP services
• Podiatry
• Physiotherapy
• Support for long-term health conditions from specialist practitioners

How we support physical health

We follow current national guidance and best practice, including guidance from NICE. We offer:

• A full physical health assessment when a patient is admitted and every six months after that.
• Access to a GP. 
• Support to reduce alcohol and drug use through occupational therapy and psychology services.
• Help to stop smoking.
• A healthy lifestyle approach to support healthy weight management.
• Opportunities to take part in physical activities suited to different interests and abilities.
• Regular monitoring of physical health for patients taking antipsychotic medication.
• Support from pharmacy teams to help patients get the best from their medicines.
• Physiotherapy and podiatry services.
• Support and education for conditions such as diabetes and asthma.
• Advice on self-care and staying well.
• Patients who are unable to access community dental services for emergency treatment due to secure service restrictions should be offered access to emergency dental treatment provision within the secure perimeter wherever possible. 

Our goal is to provide high-quality care that supports both physical and mental health, helping every patient achieve the best possible health and wellbeing.