Service changes and visiting during the COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.



Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.

You can read some general  NHS guidance on visiting healthcare inpatient settings.pdf [pdf] 89KB

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.

Parents and carers

What is CAMHS?

CAMHS stands for Child and Adolescent Mental Health Services. These are NHS services, which in Nottingham and Nottinghamshire are run by Nottinghamshire Healthcare.

We offer support and treatment for children aged 0 – 18 years who have emotional and/or mental health problems.

How can we get help?

If you are the parent or carer for a young person aged 0 to 18 years old with a Nottinghamshire GP, you can refer on their behalf to CAMHS. This means that you can directly approach our team to ask for help.   The telephone number is 0115 8542 299 and it is open from 8am to 5pm, Monday to Friday. You will speak to a specially trained professional who will ask you some questions and talk to you about how they can help. If you prefer, you can ask for help by completing an online referral form.   

If you prefer you can speak to your GP or school health nurse who can get in touch with us by calling or writing to us. Any other professional who works with your child/ young person like a social worker, counsellor or youth worker can also contact us to find out how we can help you.

For a full range of Mental health Support services in Nottingham please download the following documents that the youth led MH2K team have put together:

Who works at CAMHS?

Most children who get help from CAMHS will see one of our community outpatient teams. The Nottinghamshire community outpatient teams are made up of lots of different professionals, including family therapists, CAMHS social workers, family support workers, mental health practitioners, associate mental health practitioners, psychologists, psychiatrists or art psychotherapists.

What happens next?

Professionals in CAMHS work together with children and young people to try to overcome their difficulties through evidence-based treatments (treatment that has been researched and found to be helpful). Together, we will create some goals and keep track of how your child is doing to make sure the support is helping. There are regular reviews to think about treatment options.

Children and young people may require different types of treatment depending on their age and developmental stage.

What else does CAMHS do?

Some smaller teams offer specific treatments for difficulties such as eating disorders, substance misuse, psychosis or an intellectual disability. These are known as specialist teams.

I'm worried about my child, what do I do?

If you are concerned about your child’s emotional or mental health, you can get support from your child’s school, school nursing team or your GP.


Did you know there are volunteering and involvement opportunities in CAMHS? Here's one parent's experience:

Involvement through volunteering, project work and co-production is of benefit to everyone involved. I would encourage anyone with an interest in giving up a little time to help support CAMHS to get in touch with the Involvement Team and find out what projects are currently running. I feel we all have a responsibility to contribute whatever we can, however small, to improve and work towards excellence for the future services our children will inherit.



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