Help in a crisis and visiting information during the COVID-19 pandemic
During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.
Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.
Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.
If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis
For other medical advice and support contact your GP or visit NHS 111
Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.
Healthy Family Teams
Healthy Family Teams are part of the Healthy Families Programme, an integrated service for children, young people and families which brings together care provided by health visitors, school nurses, the Family Nurse Partnership Programme (for first time teenage mums) and the National Childhood Measurement Programme.
There are 20 locally based ‘Healthy Family Teams’ across the County which are central to the programme. Children, young people and families will receive care from this service from before birth to their late teens when they need it, regardless of where they live in Nottinghamshire.
A Specialist Public Health Practitioner leads each Healthy Family Team. Other staff in the teams are Public Health Practitioners, Senior Assistant Public Health Practitioners, Assistant Public Health Practitioners, Community Health Assistants, Screening Assistants and Administrators. By working together, each Healthy Family Team member will support families and children in different ways depending on the type of help required.
This service works 8.30am – 5pm Monday to Friday but can also work out of hours if required.
Accessing our services
The Healthy Family Teams are based at local health centres and in some local children’s centres. This allows the teams to work closely with local GPs, education, voluntary services and social care services.
There is a single Healthy Family Team telephone advice number for each area. You can also access your team through a range of appointment based health sessions for parents, children and young people. In addition there are secondary school based drop in sessions run in each school for young people to access help independently. Session times are available from the school.
See ‘contact us’ to get in touch with your local Healthy Family Team and to find out where you can attend appointments.
Family Nurse Partnership
The Family Nurse Partnership (FNP) programme is an evidence based home visiting service providing on-going, intensive support to first-time teenage mothers and their babies (plus fathers and other family members, with mother's permission). Structured home visits are delivered by highly trained Family Nurses and start in early pregnancy, continuing until the child's second birthday.
Routine health reviews
Routine health checks from pregnancy to teenage years will continue to be delivered as part of the national Healthy Child Programme by the most appropriate member of the Healthy Family Team.
Where additional support is needed for time limited targeted help for a specific need, this will be agreed with you and delivered by the most appropriate member of the team or signposted to another service which could help. Referral to and/or joint working with local children’s centres and other services could also be offered as part of the support package if needed with consent.
- Health for Teens - A website that links young people aged 11 and over to appropriate local health and wellbeing services, and supports young people to manage their health and wellbeing.
- Health for Kids - A website that links parents and young people aged 5 to 11 to appropriate health and wellbeing services and supports parents and young children to manage their health and wellbeing.
- Parentline – A texting service offering parents and carers of children aged 0 -19 access to confidential advice from our Healthy Family Team
Text - 07520 619919
- ChatHealth - A texting service offering 11-19 year olds confidential advice from our Health Family Team
Text - 07507 329952