Service changes and visiting during the COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.



Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.

You can read some general  NHS guidance on visiting healthcare inpatient settings.pdf [pdf] 89KB

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.

City Recovery Team

We offer specialist mental health assessments and treatment for adults who experience serious and enduring mental health problems.

Our team is made up of a range of healthcare professionals including:

  • doctors
  • community psychiatric nurses
  • occupational therapists
  • healthcare support staff

We work in a way that supports service users to develop their own recovery action plans. Our service is for adults aged between 18 and 65 and those over 65 who are already accessing adult mental health services.

Our site has parking and disabled access.

Accessing our service

Referrals are received from GPs in the city locality or a mental health professional.

Service opening hours

Monday to Friday 9am - 5pm.

Contact and find us

Tel: 0115 955 5446
Fax: 0115 9859894

City Recovery Team
Stonebridge Centre
Cardiff Street

Help in a crisis

If your concern relates to a service user currently known to the team, please contact the team directly using the contact details above Monday to Friday 9am to 5pm. Alternatively contact the relevant Crisis Resolution Home Treatment (CRHT) Team,  your GP service, NHS 111, or in an emergency go to your local Accident and Emergency (A&E) department.

Information for health professionals

How to refer someone to this service

Referrals are received through the Single Point of Access:

Adult Mental Health Service
Highbury Hospital
Highbury road


Lead clinician

Team Leader: Helen Taff


Service commissioned by

Nottingham City Clinical Commissioning Group



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