Help in a crisis and visiting information during the COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.

 

Visiting

Contact the ward you wish to visit in advance for guidance and instructions for a safe visit. 

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.

Eating Disorder Team

Sunlight through the trees We are a mental health team made up of nursing, psychological and psychiatric health professionals.

We work together in order to provide assessment and excellent care for anyone with eating disorders - including anorexia nervosa and bulimia nervosa. We endeavour to provide high quality care.

We operate an outpatient service where patients are required to attend their appointments at the Mandala Centre on Gregory Boulevard, Nottingham.

We offer services to any adult (18 years or over) who experiences difficulties with eating. Our patients are referred by GPs or other psychiatric services.

 

What happens when you are referred to our service?

After we receive your referral, there will be a discussion between the different professionals in our team about how best to help you.

After that, you may be offered an assessment with one of our qualified Health Professionals. This will help us to find out about your current difficulties, your past and family history. This usually takes around an hour.

If we feel that your needs can best supported by our service, we have a selection of clinician interventions. These usually start with a psycho-education group to begin your treatment journey. Your specific needs and treatment will be discussed with you following assessment.

We will be happy to talk through any concerns or questions that you have. 

FAQs

Can I bring someone with me to the first appointment?

We are still seeing some patients face to face for assessment and treatment but mostly we are offering assessment and appointments over MS Teams.  If you do come into the clinic for an assessment you can choose to bring a family member, advocate or friend with you to the first appointment.  However, we usually encourage you to meet us by yourself at some stage during the assessment.

Is my information confidential? 

Yes it is.  We do have to share information with your GP or other healthcare professionals.  In exceptional circumstances if there were immediate concerns about your/others health and safety then we may share information with external services.

Who will monitor my physical health? 

Your  physical health monitoring is shared by our service and your GP.

Service opening hours

During working hours

Monday – Friday 9am - 5pm.

There are some therapy groups that may take place between 5 and 7 pm.

 

Out of hours

Outside of office hours in case of an urgent issue please contact out of hours GP services, NHS 111, or in an emergency 999.

Help in a crisis

Outside of office hours please contact your GP, NHS 111, or in an emergency go to your local Accident and Emergency (A&E) department.

Further information

Information for health professionals

How to refer someone to this service

Referrals usually come from GPs. Health professionals within secondary mental health services can also refer.

 

Team Leader

Alison Newsham-Kent

 

 

 

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