Help in a crisis during Coronavirus COVID-19 pandemic
During this COVID-19 pandemic there may have to be changes in the way some of our services work. Please contact the service directly to check how services are being delivered and follow their advice.
If you need help in a crisis during Coronavirus pandemic outside office hours please contact your GP or visit NHS 111.
Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe blood loss, serious burns, suspected stroke.
We understand that where feedback from patients, carers and families is welcomed, listened to and acted upon, services will be better at meeting people’s needs and helping people to recover.
We are committed to listening and responding to the experiences of patients, service users and carers. Your comments help us to improve our services for everyone.
There are lots of ways you can share your feedback with us. To make things simpler we have created our own dedicated feedback website called Your Feedback Matters, where you can answer our survey, share your story via Care Opinion and read what other people are saying about our Trust. You can also read about the ways our services are using feedback to improve the care they provide.