It’s only by hearing your experiences, in your own words, that we can truly understand what we’re doing well and what needs to change.
We listen to your feedback and we use it to improve our services and deliver the best possible care to you that we can. You can make a big difference.
How was your care or the care of your loved one?
You can share feedback with us in whichever way suits you best. You can:
Ask the staff you see to provide you with a survey form. They will have one for patients / service users, and one for carers / family members.
Reply to the text messages your service may send you directly for feedback.
Talk to your care staff directly, if you feel comfortable giving feedback like this.