Service changes and visiting during the COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.



Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.

You can read some general  NHS guidance on visiting healthcare inpatient settings.pdf [pdf] 89KB

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.

Families and carers image placement

Families and carers image placement



Carers, families and friends

Welcome carer, family member or friend. You have probably come here because you are looking for helpful information. You will be giving unpaid practical and emotional support to a person who receives services from our Trust. You may be a partner, friend, relative or neighbour or a young carer under the age of 18, providing support to a parent, brother or sister, grandparent or other relative, or a friend.

If you are a carer, family or friend and need support and information please look at the Support and Information pages of this site

If you are a carer, family member or friend of a patient at Rampton Hospital, look at the Family and Carer Support pages of this site for information developed specifically for you. 


The Triangle of Care

Triangle of Care Member

The Trust is a member of The Triangle of Care. One of the six elements of this is that staff are ‘carer aware’ and trained in carer engagement strategies.

In March 2019 the Trust won a Patient Experience Network National Award for our work to involve and support carers in the 'Support for Caregivers, Friends and Family category. You can find out more here.


OCarers Week logour Carers Week Pledge 2020 

Nottinghamshire Healthcare is working hard to support carers and to make caring more visible.

'We will make caring visible by promoting carers’ stories, contributions and issues and to identify and support our staff who are carers through the Employers for Carers - Carer Confident scheme.’


Carer Confident logo

Carer Confident

The Carer Confident benchmarking scheme, supports employers to build a positive and inclusive workplace for staff 



See our message from Paul Sanguinazzi, Head of Involvement, to all Carers for Carers Week 2020




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