Safeguarding adults and children

Family sitting on a sofaSafeguarding means protecting your health, wellbeing and human rights as an adult or child at risk, enabling you to live safely, free from abuse and neglect. It is about people and organisations working together to prevent and reduce both the risks and your experience of abuse or neglect.

Safeguarding is everyone's business and at Nottinghamshire Healthcare we aim to uphold everyone's fundamental rights to be safe from harm and exploitation.

We often work with other organisations such as hospitals, schools, the police or local support groups to reduce the risks and the potential damage that can occur to people experiencing violence, abuse or neglect.

One of our key responsibilities in providing quality healthcare services is to ensure that vulnerable people are protected whilst receiving care. This is an important responsibility for each member of staff, whatever their role, and for the Trust as a partner in the wider health and social care system. The Trust has a responsibility to promote the safety and welfare of people and families who use our services, including tackling domestic violence and abuse.

How we safeguard people

  • we listen to service users and their families, encouraging them to speak out
  • we make sure staff treat people well and with dignity and respect
  • we have a zero tolerance of abuse – making sure any concern about abuse is reported promptly to the right people and action taken immediately
  • we help people to gain control of their lives, make choices and become more independent
  • we provide good quality services where staff work together to provide the care that people need

What to do if you think a child or an adult is at risk of harm

Tell a Nottinghamshire Healthcare member of staff for example a care co-ordinator, nurse or doctor or contact our PALS team with your concern

Contact the local social services to inform them of any concerns about the abuse of a child or adult

Contact your local police on 101 if concerned that an offence may have occurred

Contact the police on 999 if somebody is in immediate danger of significant harm, injury or death

Click here to view our safeguarding policies.

For County referrals go to the MASH, tel: 0300 456 4546 or can be made online through the Nottinghamshire County Council web site.

For Cityreferrals, tel: 0115 876 1000 – referrals can also be made online through the Nottingham City website.

Domestic Abuse 24 hour helpline, tel: 0808 800 0340.

Referral Telephone Numbers for Social Care - 2020.doc [doc] 911KB



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