Safeguarding adults and children
We are firmly committed to preventing the abuse and neglect of both young people and adults.
Helping to keep our service users and their families' safe from violence, abuse or neglect is essential when providing care for people with mental health problems.
This often requires working with other organisations such as hospitals, schools, the police or other local support groups to reduce the risks and the potential damage that can occur to people experiencing violence, abuse or neglect.
How we safeguard people
- we listen to service users and their families, encouraging them to speak out
- we make sure staff treat people well and with dignity and respect
- we have a zero tolerance of abuse – making sure any concern about abuse is reported promptly to the right people and action taken immediately
- we help people to gain control of their lives, make choices and become more independent
- we provide good quality services where staff work together to provide the care that people need
What to do if you think a child or an adult is at risk of harm
- tell a Nottinghamshire Healthcare member of staff for example a care co-ordinator, nurse or doctor or contact our PALS team with your concern.
- contact the local social services to inform them of any concerns about the abuse of a child or adult
- contact your local police on 101 if concerned that an offence may have occurred
- contact the police on 999 if somebody is in immediate danger of significant harm, injury or death
For County referrals go to the MASH 0300 456 4546 or can be made online through the Nottinghamshire County Council web site.
For Cityreferrals telephone 0115 876 1000 – referrals can also be made online through the Nottingham City website.
Domestic Abuse 24 hour helpline 0808 800 0340.