For queries, concerns and complaints about patient care, or to leave feedback, please contact the Patient Advice and Liaison Service (PALS).
The Patient Advice and Liaison Service can answer queries, liaise with Trust staff to resolve problems and assist you to make a complaint.
Tel: 0115 993 4542
PALS and Complaints
Read our leaflet to find out more - Information for patients - Compliments, Comments, Concerns and Complaints Mental Health and Community Health.pdf [pdf] 465KB
Easy read leaflet Making a complaint - Easy Read.pdf [pdf] 388KB
Leaflet for patients of the Trust’s secure hospitals and community forensic services: Compliments, Comments, Concerns and Complaints Forensic Services.pdf[pdf] 441KB