For queries, concerns and complaints about patient care, or to leave feedback, please contact the Patient Advice and Liaison Service (PALS).
The Patient Advice and Liaison Service can answer queries, liaise with Trust staff to resolve problems and assist you to make a complaint.
Tel: 0115 993 4542
PALS and Complaints
Read our leaflet to find out more - Information for patients - Compliments, Comments, Concerns and Complaints Mental Health and Community Health.pdf [pdf] 465KB
Easy read leaflet Making a complaint Easy Read.pdf [pdf] 355KB
Leaflet for patients of the Trust’s secure hospitals and community forensic services: Compliments, Comments, Concerns and Complaints Forensic Servces.pdf [pdf] 441KB
POhWER provide a free, independent and confidential advocacy service to support people with their NHS complaint.
You can telephone POhWER at the local rate for Nottinghamshire on 0300 020 0093.