Patient Advice and Liaison Service

PALS Service
Our Patient Advice and Liaison Service (PALS) is there to help when you have a question, concern or need some help and advice about your treatment or the treatment of a relative or friend. The service is confidential and you can remain anonymous if you want to.
We have two different PALS teams. Please check below to find the team who can help you.

Contact us

Local Partnerships

For advice or comments about our mental health services, substance misuse services, intellectual disability services, physical health or community services. 

Phone: 0115 993 4542 


Write to:

Patient Experience Team
Moorgreen House
Highbury Hospital


Forensic Services

For advice or comments about Rampton Hospital, Arnold Lodge, Wathwood Hospital, The Wells Road Centre and Offender Health.

Phone: 01777 247396

Write to:

Patient Advice and Liaison Service
Rampton Hospital
DN22 0PD