For queries, concerns and complaints about patient care, or to leave feedback, please email PALS.
Compliments can be submitted by email to firstname.lastname@example.org and will receive an acknowledgement.
The Patient Advice and Liaison Service can answer queries, liaise with Trust staff to resolve problems and assist you to make a complaint.
Tel: 0115 993 4542
PALS and Complaints
Read our leaflet to find out more - Information for patients - Compliments, Comments, Concerns and Complaints Mental Health and Community Health.pdf[pdf] 746KB.
Easy read leaflet Making a complaint - Easy Read.pdf [pdf] 388KB.
Leaflet for patients of the Trust’s secure hospitals and community forensic services: Compliments, Comments, Concerns and Complaints Forensic Services.pdf[pdf] 728KB.