Service changes and visiting during the COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.



Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.

You can read some general  NHS guidance on visiting healthcare inpatient settings.pdf [pdf] 89KB

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.

Horizon Day Services

A staff member helps a service user to play pool Our service is based at the Horizon Day Assessment and Treatment Unit. We provide longer-term day treatment for adults with intellectual disabilities and significant levels of need.

We also provide short-term placements for people who have intellectual disabilities and complex needs that cannot be assessed or treated within mainstream or community health settings.

Complex needs involve severely challenging behaviour, mental health problems, or significant health needs that require specialist investigation such as epilepsy, disorders of appetite, or dementia.

Our service is available to those over 18. There is disabled access to the Horizon Unit. Car parking is available.

Accessing our service

You can contact the team via telephone or email to discuss the referral process.

Service opening hours

8am – 4pm

Contact and find us

Tel: 0115 8542222

Horizon Day Assessment and Treatment Unit
Highbury Hospital
Highbury Road

Help in a crisis

Outside of office hours please contact your GP service, NHS 111, or in an emergency attend your local Accident and Emergency (A&E) department.

Information for health professionals

How to refer someone to this service

The referral form is accessible via the intranet if you are part of the Trust. A copy of the referral form can be sent via post, fax or email as requested, alternatively call Horizon and we can discuss the referral process.


Lead clinician

Mel Keily



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