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To all our patients, service users, carers and communities

As you know we are now once again in a national lockdown in an effort to control the spread of Covid-19.  I want to reassure you all that we are doing everything possible to continue to maintain our services at this time. We recognise this is an incredibly difficult time for everyone, personally and professionally, and we want you to know that we are here for you.   Help and support is available and you are not on your own.

If you have an appointment with any of our community health services or mental health services, please ensure you attend as planned.  If there are any changes to appointments you will be notified.  We are trying our best to continue to see you in person wherever this is safe to do so.  Please practice social distancing, clean your hands and wear a surgical face mask. 

If you have any symptoms of Covid or have been asked to isolate, please let us know and do not attend for an appointment in person at any of our sites.  This is important to protect other patients and staff.  

We are trying to allow visiting where it is safe to do so.  However, this may not always be possible and will vary across our sites.  Please follow the guidance of the ward or unit you wish to attend.

Please practice social distancing, clean your hands and wear a surgical face mask for your visit.  Do not visit if you have symptoms of Covid or have been asked to isolate.

Help available
If you are finding things are tough and could do with someone to talk to call The Nottinghamshire Mental Health Helpline on 0300 555 0730.  The helpline is open from 9am-11pm, 7 days a week if you need emotional support or information about what help is available locally for people of any age struggling with their mental health.  

You can also refer yourself to our Let’s Talk Wellbeing Service which provides talking therapies for people in Nottingham, parts of Nottinghamshire, Leicester, Leicestershire and Rutland.  Visit or call 0300 300 2200.

If you are in crisis, we have a crisis line available for you 24/7.  Call 0808 196 3779 any time of the day or night to speak with someone.  This line is for people of all ages in Nottingham and Nottinghamshire.  Don't worry, we are here to help you get the right support.

More information for support if you are in mental health crisis is available on our website - 

For other medical advice and support contact your GP or visit NHS 111. For any injuries that are urgent but not life threatening please contact your local urgent care centre.  Please only contact your local emergency department if you have an immediate, life threatening emergency.

You can help us by following the Government advice to stay safe. Please remember Hands, Face, Space.  Wash your hands regularly, use a face covering when social distancing is not possible and try to keep your distance from those not in your household.  

This is a difficult time, but we can get through this by following the guidelines and looking after each other.    

Thank you

Dr John Brewin
Chief Executive
Nottinghamshire Healthcare NHS Foundation Trust



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