Service changes and visiting during the COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.



Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.

You can read some general  NHS guidance on visiting healthcare inpatient settings.pdf [pdf] 89KB

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.

Long Term Neurological Condition Team - Bassetlaw

We provide services for adults who have a long term neurological condition, including after a stroke. Our team is also supported by specialist community matrons with knowledge of Parkinson's disease, mutiple sclerosis and epilepsy.

Our Long Term Neurological Conditions Service provides an assessment and rehabilitation service for adults who have a long term neurological condition.

Our Community Stroke Team provides rehabilitation to everyone who has had a stroke, and can see all patients for up to a year after their stroke, excluding any time spent in hospital.

The specialist neurological nurses (for multiple sclerosis, Parkinson's and epilepsy) ensure patients with these conditions and their families receive appropriate and timely management of their condition and are supported within the community. Our service is for men and women over 18 years of age.

This service is delivered mainly in the patient's own home.

Service opening hours

Monday - Friday 8:30am – 5.00pm, excluding bank holidays.

The Stroke Service offers an enhanced early supported discharge therapy service, providing therapy at weekends for some stroke patients depending on need.

Contact and find us

Please contact the Single Point of Referral on 01777 274 422.

Retford Primary Care Centre
North Road
DN22 7XF

Information for health professionals

How to refer someone to this service

Contact Single Point of Referral on 01777 274 422.


Lead clinician

Jane Douthwaite, Team Leader
01777 862 359


Service commissioned by

Bassetlaw Clinical Commissioning Group



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