Service changes and visiting during the COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.



Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.

You can read some general  NHS guidance on visiting healthcare inpatient settings.pdf [pdf] 89KB

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.

Musculoskeletal physiotherapy

staff looking at patient

Physiotherapy is the treatment of injury and disease by enhancing the body’s own natural healing mechanisms.

Physiotherapists take a holistic approach to healthcare supporting self-management of common conditions promoting independence whilst considering all aspects of the patient’s lifestyle, work and leisure and how the condition may be prevented in the future.

In effect, Physiotherapists teach people to help themselves to better health, so whatever your age or condition, Physiotherapists are able to get you back to your best

Common treatment options Physiotherapists use are …exercise, manual therapy, postural correction and advice, plus many more!

Examples of conditions Physiotherapy may be able to help:

  • Joint and muscle symptoms
  • Back and Neck symptoms
  • Rehabilitation after fractures or orthopaedic surgery
  • Soft tissue injuries
  • Whiplash
  • Sports injuries


Inappropriate for referral to this service:

We are unable to accept patients for physiotherapy treatment for the following conditions. There may be other services available for you; please discuss this with your GP.

  • Women’s health
  • Neurological conditions eg stroke, MS or head injury
  • Non musculo-skeletal pain
  • Respiratory problems e.g. asthma, cystic fibrosis and chronic lung disease.

Information for patients

The best way to contact the service is by email:

You can use this self referral form  - Self referrral form.docx [docx] 192KB, just download, fill in and send to the email above. 

Contact and find us

Tel 01623 484820



Ashfield Health Village
45 Portland Street
Kirkby in Ashfield
NG17 7AG


Mansfield Community Hospital
Stockwell Gate
NG18 5QJ

Service opening hours

8am - 6pm Monday to Thursday.

8am - 5:30pm Friday

Information for health professionals

Referrals are accepted from GPs via System One.

All Trust staff  can self-refer - please see Health & Wellbeing page on the Trust Intranet


Head of Service

Heather Towndrow

Tel: 01623 484821


Service commissioned by

County Commissioners for Mansfield & Ashfield,



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