Urgent community response - Nottinghamshire County

We provide a holistic service for people aged 18 and over who are in crisis. 

We help people with problems such as: 

• Falls 
  A fall with no obvious injury or loss of consciousness.
• Frailty 
  A sudden worsening of frailty, such as reduced strength, energy, mobility or ability to cope. 
• Mobility problems 
  New or worsening problems with walking, balance or coordination.
• Feeling unwell 
  New or increased symptoms such as pain, fever, poor appetite or problems with toileting.
• Long-term conditions 
  A flare-up of a long-term condition that can be safely treated outside hospital, but which may increase the risk of hospital admission. Examples include breathing problems, changes in behaviour, or observations that are not normal for the person.
• Social crisis 
  A sudden breakdown in unpaid care or support that puts the person's health at immediate risk.
• Palliative care 
  A palliative patient who is in crisis. 

How we support people 

Where possible, we support people to stay at home. 

Our clinicians carry out a full assessment of the person's health and social needs. If needed, we work closely with or refer to other services, including: 

• the person's GP
• East Midlands Ambulance Service (EMAS)
• Virtual Ward services
• social care
• therapy teams
• community nursing teams 

We also help people return home safely after attending A&E or the Emergency Department, once they are medically fit. 

Who can use the service 

• The service is provided in patients' homes across Nottinghamshire County.
• Patients must be registered with a GP in Nottinghamshire County.