Help in a crisis and visiting information during the COVID-19 pandemic
During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.
Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.
Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.
If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis
For other medical advice and support contact your GP or visit NHS 111
Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.
Rapid Response Team - Retford Hospital
We provide a holistic service to people over 55 years of age in crisis who have become unwell but are medically stable.
Where possible we support people to remain at home by providing rehabilitation and management of their medical conditions.
We also arrange support for people to return home from once medically fit from A&E, the Assessment and Treatment Centre and via the Integrated Discharge Team at Bassetlaw Hospital.
Our service is provided in patients' homes.
Accessing our service
Contact the Single Point of Access (SPA). Tel: 01777 274 422
Service opening hours
9am to 8:30pm Monday to Friday.
9am to 5pm weekends and bank holidays.
Information for health professionals
How to refer someone to this service
Contact the Single Point of Access (SPA). Tel: 01777 274 422.
Heather Towndrow, Head of Service
Service commissioned by
Bassetlaw Clinical Commissioning Group