Service changes and visiting during the COVID-19 pandemic

During this COVID-19 pandemic there may be changes in the way some of our services work. Contact the service directly to check how services are being delivered and follow their advice.

Some of our services now offer video consultations. You should speak to your clinician if this is something you would like them to consider. You can find out more about video consultation here.



Contact the ward you wish to visit in advance for guidance and instructions for a safe visit.

You can read some general  NHS guidance on visiting healthcare inpatient settings.pdf [pdf] 89KB

If you need help in a mental health crisis during the COVID-19 pandemic outside office hours please contact our crisis team: Help in a crisis

For other medical advice and support contact your GP or visit NHS 111

Only visit your local Emergency Department for serious life-threatening conditions that need immediate medical attention including persistent severe chest pain, loss of consciousness, acute confused state, severe breathlessness, severe blood loss, serious burns or suspected stroke.

Rapid Response Team - Retford Hospital

We provide a holistic service to people over 55 years of age in crisis who have become unwell but are medically stable.

Where possible we support people to remain at home by providing rehabilitation and management of their medical conditions.

We also arrange support for people to return home from once medically fit from A&E, the Assessment and Treatment Centre and via the Integrated Discharge Team at Bassetlaw Hospital.

Our service is provided in patients' homes.


Accessing our service

Contact the Single Point of Access (SPA). Tel: 01777 274 422

Service opening hours

9am to 8:30pm Monday to Friday.

9am to 5pm weekends and bank holidays.

Contact and find us

Tel: 01777 274 422

Retford Hospital
North Road
DN22 7XF

Help in a crisis

Contact the Single Point of Access (SPA): Tel 01777 274 422.

Information for health professionals

How to refer someone to this service

Contact the Single Point of Access (SPA). Tel: 01777 274 422.


Lead clinician

Heather Towndrow, Head of Service


Service commissioned by

Bassetlaw Clinical Commissioning Group



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